JIMMY HARRIS
Birmingham,AL
Summary
Results-oriented professional in the Telecommunications Industry, seeking a full-time position in a dynamic environment that fosters growth across multiple domains. Proven ability to excel under pressure with strong problem-solving skills. Committed to continuous learning and development in construction, design and leadership. Energetic and self-motivated, consistently initiating decisive actions to achieve organizational goals.
Overview
17
17
years of professional experience
Work History
Field Trainer
Circet Usa
Selma, AL
08.2024 - Current
- The Field Trainer participates in the identification of training needs, the development of new training materials, the assessment of skills, as well as the delivery of training for all activities required to meet customer requirements.
- The primary objective of the Field Trainer will be to optimize customer satisfaction and profitability by ensuring all team members are trained, efficient at their job tasks, and waste is removed from the operation.
Design Technician
TRITECHNE
Birmingham, AL
08.2023 - 08.2024
- Reviewed customer requirements documents to ensure designs meet specifications.
- Implemented revisions as required by engineering, customer or suppliers.
Manager OSP Planning and Engineering Design
AT&T
Birmingham, AL
01.2020 - 07.2023
- Addressed design challenges and evaluated alternative design models to meet project requirements.
- Drafted documentation detailing design requirements and technical specifications.
- Used BSTCAD and ARAMIS to meet design specifications.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Prepared, checked, and coordinated documentation to support component design and application.
- Participated in project design reviews.
- Skilled at working independently and collaboratively in a team environment
Facility Technician
AT&T, Cable Systems
01.2015 - 01.2020
- Installation and Maintenance of Fiber Optics, , plant restoration, Trouble shooting/repair with digital equipment and associated equipment (Power Alarm Telemetry)
- Read various drawings, as-built and plot plans, Ability to splice, maintain and provide necessary service to cables to ensure utilization of their capacity
- Includes ability to count pairs and recognize the difference in types of cables and knowledge of path through network.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
Wire Technician
AT&T
01.2012 - 01.2015
- Educate customers on service features and functionality
- Verify all services are working correctly with various test equipment
- Install and rearrange inside wires, Termination of wire and cable on connecting blocks and placing cross connects
- Work with hand tools and Work outdoors in all kinds of weather.
- Installed and configured new devices and system components.
- Installed wiring, cabling and networking hardware on customer premises.
- Responded to service requests during and after business hours.
- Performed preventive maintenance of telecommunications equipment.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Self-motivated, with a strong sense of personal responsibility.
Outside Plant Technician
AT&T
Birmingham, AL
01.2008 - 01.2012
- Responsible for conditioning copper facilities for high-speed phone and cable service
- Work with heavy duty equipment and small tools in the installation, repair and maintenance of outside plant facilities
- Maintain all cable records for all database software and install upgrades on new facilities.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
Education
Bachelor’s Degree - Information Technology
Herzing College
2015
Associate of Science - Computer Electronics and Telecommunications Technology
Herzing University
Homewood, AL2011
Basic Electricity and Electronics Certification -
APT College
2013
Associate of Science - Biomedical Equipment Technology
Jefferson State College
2007
Fiber Certification -
APT College
2014
Skills
- Computer Proficiencies
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Review Processes
- Creative thinking
- Review of Designs
- Engineering Management
- Design Support
- Communication Skills
- Continuous Improvement
- Quality assurance
Timeline
Field Trainer
Circet Usa
08.2024 - Current
Design Technician
TRITECHNE
08.2023 - 08.2024
Manager OSP Planning and Engineering Design
AT&T
01.2020 - 07.2023
Facility Technician
AT&T, Cable Systems
01.2015 - 01.2020
Wire Technician
AT&T
01.2012 - 01.2015
Outside Plant Technician
AT&T
01.2008 - 01.2012
Bachelor’s Degree - Information Technology
Herzing College
Associate of Science - Computer Electronics and Telecommunications Technology
Herzing University
Basic Electricity and Electronics Certification -
APT College
Associate of Science - Biomedical Equipment Technology
Jefferson State College
Fiber Certification -
APT College
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