Summary
Overview
Work History
Education
Skills
Personal Information
Additionalinformation - Technicalcompetencies
Interests
Timeline
Generic

Jimmy Jones

Bridge City,TX

Summary

With over 15 years of experience in the automotive service and parts industry, I bring a wealth of knowledge and expertise. My exceptional business acumen and leadership have allowed me to successfully navigate the challenges of this dynamic field. I maintain a positive and calm demeanor, while upholding a sense of urgency when necessary. Highly dedicated and loyal, I am committed to achieving organizational goals and upholding company values. I thrive in a collaborative environment, actively learning from colleagues.

Overview

10
10
years of professional experience

Work History

Parts Director

Energy Country Ford/Town & Country Ford
11.2022 - Current
  • Managed the day to day operations of the parts department and staff
  • Back and front counter parts sales and inventory management
  • Maintained an exceptional level of customer service to over-the-counter, wholesale, and internal Service Department customers
  • Consistently met and exceeded forecasted sales goals for the department, and maintained a clean inventory, minimizing idle capital as much as possible
  • Ensured that the department met goals with Ford Motor Company in order to receive maximum possible rebates and incentives

Service Advisor/Dispatch

The Car Cave
01.2022 - 11.2022
  • Provided outstanding customer experiences through excellent handling of all aspects of the customer's automotive repair process
  • Priced repair jobs and prepared quotes for customers
  • Created repair orders, dispatched them to technicians, and oversaw the repair process from start to finish
  • Ensured competitiveness for customers while helping the business owners achieve maximum sales and profit

Parts & Service Director

Energy Country Ford
09.2017 - 12.2021
  • Managed the day to day operations of the parts and service departments and staff
  • Consistently met and exceeded forecasted sales goals for the department, and maintained a clean parts inventory, minimizing idle capital as much as possible
  • Exceeded the company fixed operations gross profit record in August 2022
  • Ensured that the parts department met goals with Ford Motor Company in order to receive maximum possible rebates and incentives
  • Ensured high level of warranty compliance for the Service Department to minimize audit risk

Master Certified Parts Manager

Sabine River Ford
07.2016 - 09.2017
  • Managed the day to day operations of the parts department and staff
  • Back and front counter parts sales and inventory management
  • Maintained an exceptional level of customer service to over-the-counter, wholesale, and internal Service Department customers
  • Consistently met and exceeded forecasted sales goals for the department, and maintained a clean inventory, minimizing idle capital as much as possible
  • Ensured that the department met goals with Ford Motor Company in order to receive maximum possible rebates and incentives

Master Certified Parts Manager

Energy Country Ford
06.2014 - 07.2016
  • Managed the day to day operations of the parts department and staff
  • Back and front counter parts sales and inventory management
  • Maintained an exceptional level of customer service to over-the-counter, wholesale, and internal Service Department customers
  • Consistently met and exceeded forecasted sales goals for the department, and maintained a clean inventory, minimizing idle capital as much as possible
  • Ensured that the department met goals with Ford Motor Company in order to receive maximum possible rebates and incentives

Education

High School Diploma -

SILSBEE HIGH SCHOOL
Silsbee, TX

Skills

  • Automotive Repair
  • Leadership
  • Team management
  • Customer service
  • Dealership experience
  • Recruiting
  • Computer skills
  • Stocking
  • Management
  • Demand forecasting
  • Operations Management
  • Goal Setting

Personal Information

Title: Automotive Parts and Service Professional

Additionalinformation - Technicalcompetencies

  • Windows and Mac OSX Extensive Computer Skills
  • Ford Master Parts Person Certification
  • Ford Master Parts Manager Certification
  • Knowledge of Ford Parts Processes (Dow, Does II, OWS, FMC Dealer, etc.)
  • Knowledge of Ford Base Part Numbers
  • CDK/ADP
  • Arkona/Dealertrack
  • Automotive Parts Catalog

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Cooking
  • Music
  • Blogging/Vlogging
  • Drone Piloting
  • Video Gaming

Timeline

Parts Director

Energy Country Ford/Town & Country Ford
11.2022 - Current

Service Advisor/Dispatch

The Car Cave
01.2022 - 11.2022

Parts & Service Director

Energy Country Ford
09.2017 - 12.2021

Master Certified Parts Manager

Sabine River Ford
07.2016 - 09.2017

Master Certified Parts Manager

Energy Country Ford
06.2014 - 07.2016

High School Diploma -

SILSBEE HIGH SCHOOL
Jimmy Jones