- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- Music
- Blogging/Vlogging
- Drone Piloting
- Video Gaming
Jimmy Jones
Bridge City,TX
Summary
With over 15 years of experience in the automotive service and parts industry, I bring a wealth of knowledge and expertise. My exceptional business acumen and leadership have allowed me to successfully navigate the challenges of this dynamic field. I maintain a positive and calm demeanor, while upholding a sense of urgency when necessary. Highly dedicated and loyal, I am committed to achieving organizational goals and upholding company values. I thrive in a collaborative environment, actively learning from colleagues.
Overview
10
10
years of professional experience
Work History
Parts Director
Energy Country Ford/Town & Country Ford
11.2022 - Current
- Managed the day to day operations of the parts department and staff
- Back and front counter parts sales and inventory management
- Maintained an exceptional level of customer service to over-the-counter, wholesale, and internal Service Department customers
- Consistently met and exceeded forecasted sales goals for the department, and maintained a clean inventory, minimizing idle capital as much as possible
- Ensured that the department met goals with Ford Motor Company in order to receive maximum possible rebates and incentives
Service Advisor/Dispatch
The Car Cave
01.2022 - 11.2022
- Provided outstanding customer experiences through excellent handling of all aspects of the customer's automotive repair process
- Priced repair jobs and prepared quotes for customers
- Created repair orders, dispatched them to technicians, and oversaw the repair process from start to finish
- Ensured competitiveness for customers while helping the business owners achieve maximum sales and profit
Parts & Service Director
Energy Country Ford
09.2017 - 12.2021
- Managed the day to day operations of the parts and service departments and staff
- Consistently met and exceeded forecasted sales goals for the department, and maintained a clean parts inventory, minimizing idle capital as much as possible
- Exceeded the company fixed operations gross profit record in August 2022
- Ensured that the parts department met goals with Ford Motor Company in order to receive maximum possible rebates and incentives
- Ensured high level of warranty compliance for the Service Department to minimize audit risk
Master Certified Parts Manager
Sabine River Ford
07.2016 - 09.2017
- Managed the day to day operations of the parts department and staff
- Back and front counter parts sales and inventory management
- Maintained an exceptional level of customer service to over-the-counter, wholesale, and internal Service Department customers
- Consistently met and exceeded forecasted sales goals for the department, and maintained a clean inventory, minimizing idle capital as much as possible
- Ensured that the department met goals with Ford Motor Company in order to receive maximum possible rebates and incentives
Master Certified Parts Manager
Energy Country Ford
06.2014 - 07.2016
- Managed the day to day operations of the parts department and staff
- Back and front counter parts sales and inventory management
- Maintained an exceptional level of customer service to over-the-counter, wholesale, and internal Service Department customers
- Consistently met and exceeded forecasted sales goals for the department, and maintained a clean inventory, minimizing idle capital as much as possible
- Ensured that the department met goals with Ford Motor Company in order to receive maximum possible rebates and incentives
Education
High School Diploma -
SILSBEE HIGH SCHOOL
Silsbee, TXSkills
- Automotive Repair
- Leadership
- Team management
- Customer service
- Dealership experience
- Recruiting
- Computer skills
- Stocking
- Management
- Demand forecasting
- Operations Management
- Goal Setting
Personal Information
Title: Automotive Parts and Service Professional
Additionalinformation - Technicalcompetencies
- Windows and Mac OSX Extensive Computer Skills
- Ford Master Parts Person Certification
- Ford Master Parts Manager Certification
- Knowledge of Ford Parts Processes (Dow, Does II, OWS, FMC Dealer, etc.)
- Knowledge of Ford Base Part Numbers
- CDK/ADP
- Arkona/Dealertrack
- Automotive Parts Catalog
Interests
Timeline
Parts Director
Energy Country Ford/Town & Country Ford
11.2022 - Current
Service Advisor/Dispatch
The Car Cave
01.2022 - 11.2022
Parts & Service Director
Energy Country Ford
09.2017 - 12.2021
Master Certified Parts Manager
Sabine River Ford
07.2016 - 09.2017
Master Certified Parts Manager
Energy Country Ford
06.2014 - 07.2016
High School Diploma -
SILSBEE HIGH SCHOOL