Matthew Cannon
Helena,AL
Summary
Adept Service Technician with a proven track record at Town And Country Ford Bessemer, specializing in installation and repair alongside exceptional customer service. Demonstrated ability to diagnose and resolve issues efficiently, enhancing customer satisfaction significantly. Skilled in using analytical thinking for preventive maintenance, ensuring safety and reliability in challenging environments.
Overview
6
6
years of professional experience
Work History
Service Technician
Town And Country Ford Bessemer
03.2018 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Worked with diverse types of weather and ground conditions.
Education
Associate of Applied Science - Automotive Mechanics
Lawson State Community College, Bessemer AL, US
Bessemer, AL05.2022
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Customer Service
- Punctual and Reliable
- Mechanical abilities
- Hand tool knowledge
- Analytical Thinking
- Time tracking
Always open to learning more in life and searching for better opportunities
Strive to become better each and every day. Teachable, accountable, and strive to become successful in life. Fit and in shape and tend to take charge in life.
Timeline
Service Technician
Town And Country Ford Bessemer
03.2018 - Current
Associate of Applied Science - Automotive Mechanics
Lawson State Community College, Bessemer AL, US
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