Jimmy Kaholoaa
Hoʻolehua,HI
Summary
With almost 30 years of experience in the Aviation, Travel and Hospitality industry, I'm motivated to be a fun and knowledgeable Adventure Guide experienced in helping guests have exceptional experiences. Outgoing professional well-versed in successfully managing both individual and group needs. Makes educational trips fun and enlightening for all guests with some "Aloha Spirit"
Overview
29
29
years of professional experience
1
1
Certification
Work History
RunDisney Cast Member /
Walt Disney World
Orlando, FL
09.2022 - Current
- Assisted in setting up the marathon route, ensuring all safety and security protocols were followed.
- Race Bib and T-Shirt pick-up at the Health & Fitness Expo
- Guide runners to the starting line and conducting Bib checks
- Guide spectators to the viewing areas
- Cheering on runners throughout the race especially at the finish line
- Assisting runners to be reunited with family members and spectators
- Disney Character Assistant
Airport Customer Service /
Delta Air Lines, Inc
Salt Lake City, UT
09.1995 - 01.2022
- Assisted with baggage check-in and tagging for customers.
- Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
- Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
Front Desk-Loss Prevention /
Marriott Vacation Club
Park City, UT
04.2013 - 01.2022
- Guest Check in and Assistance
- Prepared daily reports detailing any incidents that occurred during shift hours.
- Collaborated with Hotel personnel on the execution of security plans during special events.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
Education
Associate of Science - Business Administration And Management
LDS Business College
Salt Lake City, UTReal Estate Licensure - Real Estate Development
Davis Applied Technology College
Kaysville, UTSkills
- Property Patrol
- Executive Travel
- Hotel Accommodations
- Leisure travel
- Travel Arrangements
- Client Relationship Building
- Reservations Management
- Cultural Awareness
- Reservations Booking
- Travel Itineraries
- CRM Software
- International and Domestic Travel
- Guest Relations
- Geographical understanding
- Wildlife identification
- Familiarity with local customs
- Presentation Skills
- Self Motivation
Certification
- Real Estate
- CPR & AED Certified
- Loss Prevention Officer
Volunteer Service
- LDS Church Mission
- Big Brother & Big Sisters of Utah
Timeline
RunDisney Cast Member /
Walt Disney World
09.2022 - Current
Front Desk-Loss Prevention /
Marriott Vacation Club
04.2013 - 01.2022
Airport Customer Service /
Delta Air Lines, Inc
09.1995 - 01.2022
Associate of Science - Business Administration And Management
LDS Business College
Real Estate Licensure - Real Estate Development
Davis Applied Technology College