Summary
Overview
Work History
Education
Skills
Leadership Endorsements
Timeline
Generic
JIMMY PIETRONIRO

JIMMY PIETRONIRO

Summary

Operations executive with 15+ years in leadership, specializing in multi-unit team management and driving organizational growth. Expertise in operational strategy and process enhancement, with a track record of developing high-performance teams. Demonstrated success in implementing scalable systems and improving performance metrics. Recently completed an MBA to strengthen business acumen for future leadership opportunities.

Overview

9
9
years of professional experience

Work History

Director of Operations

Gomez Enterprise LLC | D.B.A. McDonald's
, Western MA & Northern CT
03.2021 - 01.2025
  • Directed operations across 39 McDonald's locations, managing over 1,600 employees.
  • Built and implemented standard operating procedures to enhance consistency and efficiency.
  • Rolled out operational systems, including Microsoft 365 and SharePoint, to streamline processes.
  • Negotiated vendor agreements, achieving cost reductions and improved reliability.
  • Fostered a performance-driven culture through effective coaching and strategic leadership.
  • Transitioned from role to pursue full-time MBA for long-term executive development.

Franchise Business Partner

McDonald's Corporation
Northeast Region
06.2018 - 03.2021
  • Consulted franchisees across NY, PA, ME, NH, MA, and CT on strategic operational execution.
  • Collaborated with Field VP and Operations Officer to advance U.S. growth and profitability objectives.
  • Delivered insights to enhance quality, service, cleanliness, and team development initiatives.

Business Consultant

McDonald's Corporation
Northeast U.S.
05.2016 - 06.2018
  • Guided Owner/Operators in re-franchising and expansion initiatives to enhance market presence.
  • Executed traffic-driving campaigns as Regional Team Lead for Breakfast/McCafe, boosting customer engagement.
  • Led operational improvement plans that resulted in measurable enhancements in quality, service, and cleanliness.
  • Conducted market research to identify new business opportunities and optimize growth strategies.
  • Assessed current systems for effectiveness in supporting organizational goals and objectives.
  • Facilitated stakeholder workshops to address challenges and develop actionable solutions.
  • Analyzed financial records, including income statements and balance sheets, to evaluate business performance.
  • Collaborated with cross-functional teams to ensure effective project execution and alignment.

Education

MBA - Business Operations & Finance

University of Massachusetts Dartmouth
05-2025

B.S. - Business Management & Culinary Arts

Culinary Institute of America
01.2010

Skills

  • Multi-unit operations leadership
  • Strategic planning and execution
  • Organizational growth strategies
  • Cross-functional team management
  • Process optimization
  • Vendor negotiation
  • Talent development
  • Microsoft 365 suite
  • SharePoint and OneDrive
  • Jotform expertise

Leadership Endorsements

  • "Executes for results… leads through influence."
  • "Creates feedback-rich environments and inspires new ways of thinking."
  • "High energy, credible, and relentless in driving performance and solving problems."

Work Type

Full Time

Work Location

RemoteHybridOn-Site

Timeline

Director of Operations

Gomez Enterprise LLC | D.B.A. McDonald's
03.2021 - 01.2025

Franchise Business Partner

McDonald's Corporation
06.2018 - 03.2021

Business Consultant

McDonald's Corporation
05.2016 - 06.2018

B.S. - Business Management & Culinary Arts

Culinary Institute of America

MBA - Business Operations & Finance

University of Massachusetts Dartmouth

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