Jimmy Sena
Edgewood,NM
Summary
Dynamic server with proven expertise at El Patio, excelling in customer service and complaint resolution. Recognized for exceptional multitasking and teamwork, I effectively managed orders and cash transactions while training new staff. Committed to maintaining high cleanliness standards, I consistently enhanced guest satisfaction through attentive service.
Overview
4
4
years of professional experience
Work History
Server
El Patio
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Construction Supervisor
Bear Mountain Plumbing
03.2021 - Current
- Supervised field crews to maximize quality and work efficiency.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Completed projects on time and within budget by effectively managing resources and schedules.
- Reported quality of performance on site to site construction managers.
Server
Trombino's Italian
10.2023 - 02.2025
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Staff Member
Powerflex Gym
04.2022 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
High School Diploma -
Volcano Vista High School
Albuquerque07-2021
Skills
- Food serving
- Order management
- POS system operation
- Cash handling
- Customer complaint resolution
- Team collaboration
- Sales techniques
- Staff training
- Attention to detail
- Time management
- Problem solving
- Memory retention
- Cleanliness standards
- Customer service
Timeline
Server
El Patio
06.2024 - Current
Server
Trombino's Italian
10.2023 - 02.2025
Staff Member
Powerflex Gym
04.2022 - 08.2023
Construction Supervisor
Bear Mountain Plumbing
03.2021 - Current
High School Diploma -
Volcano Vista High School
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