Jimmy Virk
Briarwood,NY
Summary
Dynamic professional with expertise in project management, quality assurance, and operational excellence. Proven leader in driving innovation, data analysis, and continuous improvement. Team player, dedicated mentor, and effective collaborator.
Overview
10
10
years of professional experience
1
1
Certification
Work History
OPERATIONS SPECIALIST / PROJECT MANAGER
CON EDISON
NEW YORK
04.2020 - Current
- Utilized skills in program management to drive successful project planning and execution, ensuring seamless product and system implementation.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
PROJECT SPECIALIST
CON EDISON
NEW YORK
07.2018 - 03.2020
OPERATIONS MANAGER
BROOKLYN 1943, ENTERTAINMENT
BROOKLYN
01.2015 - 01.2017
JUNIOR ACCOUNTANT
NISSAN INFINITI N.A
QUEENS
01.2015 - 01.2017
Education
Bachelor of Business Administration - Economics and Finance
Queens College, City University of New York
Queens, NYBachelor of Science - Biology
Queens College, City University of New York
Queens, NY01.2014
Skills
- Microsoft Office Suite (Word, Excel (V Lookup and Pivot Tables), PowerPoint, SharePoint, Outlook, and TEAMS)
- G Suite
- Salesforce (Leads, Reports/Dashboards & Visualizations)
- Qualtrics
- Sakai
- SAP
- BaaN
- Oracle/Oracle PeopleSoft
- Sage Intacct
- Timberline
- Reynolds & Reynolds
- DocuSign
- Yammer
- Zoom
- WebEx
- Skype
- Loom
- GoToMeeting
- Calendly
- Artificial Intelligence (AI)
- Operational Efficiency
- Planning and coordination
- Cross-Functional Communication
- Project Management
Certification
- DASM Disciplined Agile Scrum Master, 2024
- OSHA 8-hour HAZWOPER Certification, 2018 to Present
- PMP Project Management Professional, 01/2022
- Trailhead Salesforce Certification, 2018
- Real Estate Certification, The Realty Institute, Flushing, NY
- New York State Assessment of Teaching Assistant Skills Test (NYSATAS), Paraprofessional Certification
Professional Development
- Mentorship Program, Present
- Professional Networking Events, Present
- Sustainability Initiative, 2020 to Present
- Long Island Chapter of Project Management, Present
- Alumni Association - Queens College, Member, Present
- Diversity and Inclusion Committee - Asian Community (Con Edison), Present
- Participant on tenants' rights for Council for Housing for the Borough of Queens/Long Island, Present
Professionaloverview
A growth-oriented expert with a proven background in developing and implementing projects and programs, leading cross-functional teams, and fostering a culture of continuous improvement. Certified Project Manager, experienced in operations, coordination, and risk assessments to identify areas for improvement and ensure compliance with regulatory standards and industry best practices. Seasoned problem solver, proficient in developing and implementing quality metrics, KPIs, and performance indicators to track quality performance and drive data-driven decision-making. Possess strong knowledge of quality management systems, including ISO standards and Lean Six Sigma methodologies. Highly skilled professional with excellence in asset management via CRM/ERP tools and data visualization techniques, ensuring compliance with industry standards and maintaining operational integrity. Expert project/program manager and proficient teacher, well-versed in maintaining QAQC, systems implementation, and managing complex problems to consistently achieve targets. Adept Operations Specialist in program support, teaching, and leveraging AI and machine learning technologies, with a background in leading high-performing teams.
Professional Highlights
- Achieved streamlined operations, exemplary project management, and robust compliance and quality assurance for over 1000 engineering and data-driven cross-functional projects across commercial & industrial, small-medium-business, residential, and multifamily program portfolios by directing successful execution, documentation, and risk mitigation of more than $300M worth of projects annually.
- Optimized project outcomes by overseeing more than 1000 technical projects within stringent deadlines.
- Built impactful partnerships and fostered mutual growth by actively engaging in global business community.
- Produced profitable endeavors by exploring new business opportunities with a focus on diversification.
- Delivered meaningful impacts and potentially groundbreaking initiatives through collaborative projects and partnerships within technology, real estate, and social causes.
- Enhanced program outcomes and stakeholder satisfaction by providing exceptional program support.
- Led and actively participated in a high-performing team, fostering collaboration, driving innovation, and achieving remarkable results in program delivery and strategic objectives.
- Recognized as top-performing contributor, consistently exceeding expectations and delivering outstanding results.
- Mentored and inspired youth within multiple schools for gifted students, leveraging expertise in education to foster their intellectual growth, personal development, and future success.
Timeline
OPERATIONS SPECIALIST / PROJECT MANAGER
CON EDISON
04.2020 - Current
PROJECT SPECIALIST
CON EDISON
07.2018 - 03.2020
OPERATIONS MANAGER
BROOKLYN 1943, ENTERTAINMENT
01.2015 - 01.2017
JUNIOR ACCOUNTANT
NISSAN INFINITI N.A
01.2015 - 01.2017
Bachelor of Business Administration - Economics and Finance
Queens College, City University of New York
Bachelor of Science - Biology
Queens College, City University of New York