Result & detail oriented individual & driven leader with a strong background in restaurant management and team training. Proven track record in enhancing customer satisfaction and operational efficiency while skillfully adapting to changing conditions. Prepared to leverage expertise to drive organizational success.
Work History
Ramp Agent
1 Year 1 Month
Prime Flight Aviation (United Airlines) | 07.2025 - Current
Followed safety protocols during high-pressure situations to minimize risks.
Supported training initiatives for new staff on ramp procedures and safety measures.
Adapted quickly to changing schedules and weather conditions impacting operations.
Restaurant Service Manager
1 Year 7 Months
Chipotle Mexican Grill | 06.2023 - 01.2025
Led daily operations ensuring high service standards and customer satisfaction.
Trained and mentored staff on food safety protocols and best practices.
Collaborated with upper management on strategic initiatives to drive sales growth and operational excellence.
Kitchen Expo
1 Year
Bentos Asian Kitchen + Sushi | 08.2022 - 08.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Crew Member Certified Trainer
2 Years 1 Month
Chipotle Mexican Grill | 10.2020 - 11.2022
Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Trained new crew members on operational procedures and best practices for efficiency and safety.
Assessed training needs through performance evaluations and feedback sessions.
Delivered exceptional customer service by efficiently managing orders and addressing inquiries.
Education
High School Diploma
Englewood Senior Highschool | 4412 Barnes Rd Jacksonville, FL 32207 United State | 06.2023
PPL - Aviation
JAXAERO Flight School | 643 Wright Brothers Dr Jacksonville, FL 32225