Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Jimy Holguin

Fresno,CA

Summary

Reliable employee demonstrating high level of cooperativeness and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

Pizza Factory Express
Fresno, CA
01.2022 - 02.2024
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Received deliveries of food items, checking each item against invoices for accuracy.
  • Delivered pizza to customers in a timely manner while adhering to traffic laws.

Busser

Bobby Salazar's
Fresno, CA
03.2020 - 06.2022
  • Bussed and reset tables in an orderly fashion.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Maintained a friendly attitude towards customers at all times.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Took initiative to help others whenever necessary.
  • Ensured that each table was properly set before seating guests.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Greeted customers and answered questions about menu items.
  • Organized storage areas for clean dishes and stocked linens.

Deli Clerk

Deli Delicious
Fresno, CA
06.2018 - 03.2020
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Greeted customers in a friendly and professional manner.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Maintained cleanliness of the deli area and equipment.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Prepared all food orders according to customer specifications.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

Fowler High School
Fowler, CA
06-2018

Skills

  • Business Development
  • Financial Management
  • Workforce Management
  • Strategic Planning
  • Staff Development
  • Verbal and Written Communication
  • Art Composition
  • Print Design and Illustration
  • Graphic Arts Design
  • Inventiveness
  • Strong Analytical Skills
  • Public Speaking
  • Creative Thinking
  • Teamwork and Collaboration
  • Problem-Solving Aptitude
  • Active Listening
  • Time Management

Affiliations

  • Reading
  • Playing Musical Instruments
  • long walks
  • Soccer on off time
  • Excersize

Certification

  • California Food Handler Card

References

References available upon request.

Timeline

Manager

Pizza Factory Express
01.2022 - 02.2024

Busser

Bobby Salazar's
03.2020 - 06.2022

Deli Clerk

Deli Delicious
06.2018 - 03.2020

High School Diploma -

Fowler High School

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Jimy Holguin