Jin Park
Tacoma,WA
Summary
Dynamic and results-driven professional with a proven track record at Top 10 Fashion, excelling in customer support and e-commerce sales management. Skilled in inventory management and problem-solving, I enhanced store presentation and increased sales revenue through effective strategies, fostering strong client relationships and ensuring exceptional service delivery.
E-commerce professional with robust background in digital marketing, online sales strategies, and data analytics. Proven ability to enhance online store performance through effective SEO, SEM, and user experience improvements. Strong focus on team collaboration and achieving measurable results, with adaptability to changing market trends and business needs. Known for strategic thinking, problem-solving skills, and effective communication in cross-functional environments.
Overview
23
23
years of professional experience
Work History
Stock Associate
Lee's Convenience Store
03.2002 - 04.2003
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Managed inventory storage in clean and organized fashion.
- Removed debris and packaging from boxes and separated for recycling or disposal.
Sales Associate Manager
Top 10 Fashion
02.2003 - 04.2006
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
Assistant Cook Manager
Midori Teriyaki
06.2006 - 08.2009
- Improved overall kitchen productivity with well-organized workstations and streamlined cooking procedures.
- Ensured timely delivery of meals during catering events, coordinating efforts between the kitchen team members for seamless execution.
- Supported head chef in managing daily operations, including scheduling, budgeting, and purchasing necessary supplies.
- Expanded culinary repertoire by researching innovative recipes and experimenting with different flavor combinations for unique dishes.
- Assisted in menu development for increased customer satisfaction, incorporating healthy and diverse ingredients into dishes.
Assistant Store Managers
Country Boy 76 Market Convenience Store
08.2009 - 06.2016
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
Franchise Field Services Representative,
JAN-PRO Cleaning &Disinfecting,Floor Care Special
06.2016 - 08.2018
- Collaborated with team members to ensure seamless communication and consistent service delivery.
- Contributed to process improvements by sharing feedback from customer interactions with management teams.
- Streamlined service processes for quicker response times, leading to improved customer experiences.
- Identified opportunities for upselling products or services, driving revenue growth and business expansion.
- Floor Care Specialist ( Waxing, buffing )
E-commerce Specialist , Assistant Store Managers
Eden Garden Supply LLC
08.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Amazon Seller E-commerce Specialist
- E bay Seller E-commerce Specialist
- Walmart Seller E-commerce Specialist
- Bonanza Seller E-commerce Specialist
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Maintained working knowledge of company products, services and promotions.
Education
High School Diploma -
Washington High School
12420 Ainsworth Ave S, Tacoma, WA 9844406-2004
Skills
- Customer support
- Order fulfillment
- Search engine optimization
- Paid advertising
- Inventory management
- Shipping management
- Customer service
- Problem-solving
- E-commerce sales management
Languages
English
Full Professional
Korean
Native or Bilingual
Timeline
E-commerce Specialist , Assistant Store Managers
Eden Garden Supply LLC
08.2018 - Current
Franchise Field Services Representative,
JAN-PRO Cleaning &Disinfecting,Floor Care Special
06.2016 - 08.2018
Assistant Store Managers
Country Boy 76 Market Convenience Store
08.2009 - 06.2016
Assistant Cook Manager
Midori Teriyaki
06.2006 - 08.2009
Sales Associate Manager
Top 10 Fashion
02.2003 - 04.2006
Stock Associate
Lee's Convenience Store
03.2002 - 04.2003
High School Diploma -
Washington High School
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