JIN WANG
Honolulu,HI
Summary
Results-driven professional excelling in operations management, team leadership, and customer relations within fast-paced environments. Demonstrates expertise in optimizing workflows, improving team productivity, and enhancing customer experiences. Detail-oriented and adaptable, consistently delivering quality service under pressure.
Overview
8
8
years of professional experience
Work History
Server / Barback
SojuBang
Honolulu, USA
11.2025 - Current
- Delivered high-volume food and beverage service in a fast-paced bar environment
- Assisted bartenders and servers in streamlining operations for enhanced service delivery
- Coordinated inventory restocking and bar preparation to ensure seamless service
- Cultivated customer relationships that fostered repeat business
- Maintained cleanliness and organization under high-pressure conditions
Store Supervisor
Mosa Ice Cream
Honolulu, USA
07.2024 - Current
- Trained and scheduled staff, increasing team productivity and ensuring service consistency
- Supervised daily store operations, enhancing workflow and fostering customer satisfaction
- Streamlined service processes to improve speed during peak hours
- Resolved customer concerns promptly to uphold positive brand experience
- Managed cash handling, inventory, and opening/closing procedures
Lead Server
I'O Waikiki
Honolulu, USA
04.2024 - 09.2025
- Lead front-of-house operations in a high-volume, fast-paced restaurant
- Coordinated service flow to enhance guest experience and minimize wait times
- Trained and onboarded new hires, enhancing service quality and team efficiency
- Supported staff during peak hours to ensure operational consistency
- Handle nightly cash reconciliation with high accuracy
Project Manager
Chan Construction
Pasadena, USA
01.2021 - 06.2023
- Directed workflows across two teams (10 personnel), ensuring timely project completion
- Identified and resolved project plan and execution issues to keep projects on track
- Enhanced efficiency through effective planning and task delegation
- Coordinated inspections and stakeholder communication to ensure regulatory compliance
- Conducted audits of electrical and plumbing systems to meet government standards
Administrative Assistant
University of Hawaii
Honolulu, USA
03.2018 - 01.2019
- Managed and organized 300+ records to enhance accessibility and streamline workflow
- Digitized 200+ documents into cloud systems for efficiency
- Coordinated large-scale events for 100+ participants, ensuring smooth execution and engagement
- Facilitated communication between departments and external stakeholders to improve collaboration
Education
Bachelor's - Business Management & Marketing
University of Hawaii at Manoa
Skills
- Customer Relations
- Food Safety
- Cash Register Operation
- Inventory Management
- Process Improvement
- Team Leadership
- Training & Development
- Problem-Solving
- Communication
Languages
English
Professional
Chinese (Mandarin)
Professional
Timeline
Server / Barback
SojuBang
11.2025 - Current
Store Supervisor
Mosa Ice Cream
07.2024 - Current
Lead Server
I'O Waikiki
04.2024 - 09.2025
Project Manager
Chan Construction
01.2021 - 06.2023
Administrative Assistant
University of Hawaii
03.2018 - 01.2019
Bachelor's - Business Management & Marketing
University of Hawaii at Manoa