Karen Domínguez
Long Beach,CA
Summary
Motivated and personable server with strong customer service and communication skills gained through restaurant and event experience. Experienced in fast-paced environments, cash handling, POS systems, and guest relations. Known for maintaining a positive attitude, multitasking efficiently, and delivering exceptional service.
Overview
11
11
years of professional experience
Work History
Server / Barback
The Rolling Pour
Los Angeles
02.2025 - Current
- Provided excellent customer service at private events and high-volume environments
- Assisted bartenders with bar setup, restocking supplies, and maintaining cleanliness and organization
- Served food and beverages while ensuring guests had a positive experience
- Managed multiple tasks efficiently in fast-paced event settings
- Helped prepare and break down event stations before and after events
- Maintained professionalism and strong communication with guests and team members
- Supported smooth event operations through teamwork, multitasking, and attention to detail
- Handled customer requests and resolved issues promptly and professionally
Server/ Cocktail Server
Hotel Figueroa
Los Angeles, CA
07.2021 - 2024
- Greet guests professionally and provide exceptional customer service in fast-paced and high-volume environments
- Take accurate food and beverage orders using POS systems while ensuring timely and efficient service
- Serve food and beverages while maintaining a polished appearance and positive attitude
- Assist bartenders with bar setup, restocking inventory, preparing garnishes, and maintaining organized workstations
- Manage guest relations by addressing questions, resolving concerns, and creating a positive guest experience
- Handle cash and card transactions accurately through POS systems and payment platforms
- Maintain cleanliness and sanitation standards throughout bar and event areas in compliance with food safety guidelines
- Support team operations by assisting with event setup, breakdown, and communication between staff members
- Demonstrate strong multitasking, teamwork, and communication skills in high-pressure environments
- Assist with upselling beverages and services while ensuring customer satisfaction and repeat busines
Key Holder/server
Frida Mexican Cusine
Sherman Oaks, CA
02.2015 - 03.2020
- Provided exceptional customer service in a fast-paced, high-volume restaurant environment
- Served as a Key Holder responsible for opening and closing operations
- Assisted with team support, problem-solving, and maintaining smooth daily operations
- Managed cash handling and ensured accuracy with transactions and deposits
- Built strong relationships with guests through professional and attentive service
- Assisted with training and supporting new team members
- Demonstrated leadership, multitasking, and strong communication skills under pressure
Education
General Education -
Pierce Collage
Woodland HillsSkills
- Customer Service & Guest Relations
- Food & Beverage Service
- POS Systems
- Cash Handling & Payment Processing
- Upselling & Sales Techniques
- Multitasking in Fast-Paced Environments
- Communication & Interpersonal Skills
- Team Collaboration
- Conflict Resolution & Problem Solving
- Bar Support & Inventory Restocking
- Attention to Detail
- Time Management
- Event & Hospitality Experience
- Food Safety & Sanitation Standards
- Professionalism & Positive Attitude
Timeline
Server / Barback
The Rolling Pour
02.2025 - Current
Server/ Cocktail Server
Hotel Figueroa
07.2021 - 2024
Key Holder/server
Frida Mexican Cusine
02.2015 - 03.2020
General Education -
Pierce Collage