Timothy Krinhop
Mankato,MN
Summary
Dynamic professional with a proven track record at Baldy’s Tailgate, excelling in customer service and sales strategies. Demonstrated leadership as a Shovel Crew Lead, driving team performance under pressure. Proficient in Microsoft Excel, I leverage strong communication skills to enhance guest engagement and optimize service experiences.
Overview
6
6
years of professional experience
Work History
Server / Barback
Baldy’s Tailgate
Lakeville, USA
05.2023 - Current
- Built rapport with a high volume of customers, delivering personalized service to encourage repeat business.
- Managed up to 9 tables simultaneously, balancing service quality, upselling opportunities, and efficiency.
- Represented the brand in a fast-paced, high-visibility environment during major events, including 30+ hours worked over a single festival weekend.
- Developed strong communication and adaptability skills in a results-driven setting.
Shovel Crew Lead
Pro-Scapes
Lakeville, USA
11.2022 - 03.2023
- Led a small team to meet aggressive daily productivity goals under time constraints.
- Strengthened accountability and communication skills through team coordination.
- Maintained consistent performance during extended shifts of up to 15 hours.
Driver Manager
Paradise Car Wash
Apple Valley, USA
05.2020 - 02.2021
- Interacted directly with customers to ensure a smooth service experience and reinforce brand trust.
- Optimized vehicle flow to reduce wait times and improve customer satisfaction.
- Earned promotion to Driver Manager in under two months due to performance and leadership.
Education
Bachelor of Science - Marketing
Minnesota State University, Mankato
Mankato, MN12-2026
Professional Sales Certificate (PSC) -
Minnesota State University, Mankato
Mankato, MN12-2026
High School -
Lakeville North High School
Lakeville, MNSkills
- Sales strategies and consumer insights
- Customer service and guest engagement
- Project management and event coordination
- Professional communication and objection handling
- Time management and goal orientation
- Microsoft Excel and Word proficiency
- Team collaboration and leadership
Timeline
Server / Barback
Baldy’s Tailgate
05.2023 - Current
Shovel Crew Lead
Pro-Scapes
11.2022 - 03.2023
Driver Manager
Paradise Car Wash
05.2020 - 02.2021
Bachelor of Science - Marketing
Minnesota State University, Mankato
Professional Sales Certificate (PSC) -
Minnesota State University, Mankato
High School -
Lakeville North High School