Jinaira Vega
Lawrence,MA
Summary
Qualified Customer Service Representative with more the six years providing patient and responsive customer service to diverse populations. Adaptable to the changing needs of business and able to manage time efficiently. Represents companies in a professional and ethical manner while handling the demands of complex job duties. Works well independently and with others to meet companies' objectives and deadlines. Maintains a positive attitude even under pressure. Reliable Manufacturing Specialist with four years of experience working with HP products. Adept at making quick decisions and critical problem-solving. Successful at staying alert after long hours and streamlining systems for organization.
Overview
7
7
years of professional experience
Work History
Manufacturing Technician
HPE Enterprise Services
Andover, MA
07.2019 - Current
- Scheduling work for designated area of operation
- Operation of assigned production/manufacturing machinery
- Inventory and managing product placement.
Cashier
All checks cash
Lawrence, MA
02.2018 - 07.2019
- Provide customer services
- Cash check, send money, utility payment
- Sell product to customers.
Cashier
PLC Check Cashing
Medford, MA
01.2017 - 01.2018
- Provide customer services
- Cash check, send money, utility payment
- Sell product to customers.
Education
Psychology -
UTESA- University Technology of Santiago
07.2013
Some College (No Degree) - ESL
Northern Essex Community College
Lawrence, MASkills
- 6 years of customer service experience (over phone and in-person)
- Proficient Bilingual (Spanish/ English)
- Strong analytical and problem-solving skills
- Proficient in Microsoft Office, and Excel
- Strong math aptitude and abilities, self-motivated, educated, trustworthy, and ethical
- Ability to work under pressure, independently or with a team, and manage responsibilities big or small
- Equipment Preparation
References Available
True
Timeline
Manufacturing Technician
HPE Enterprise Services
07.2019 - Current
Cashier
All checks cash
02.2018 - 07.2019
Cashier
PLC Check Cashing
01.2017 - 01.2018
Psychology -
UTESA- University Technology of Santiago
Some College (No Degree) - ESL
Northern Essex Community College