Jinesh Patel
Yorktown,VA
Summary
Dynamic manager with a proven track record at Tropical Smoothie Cafe, enhancing operational efficiency and customer satisfaction. Skilled in strategic planning and team leadership, I successfully mentored staff and implemented initiatives that improved service delivery. My expertise in decision-making and staff training has driven significant growth and client retention.
Overview
20
20
years of professional experience
Work History
Manager
Tropical Smoothie Cafe
06.2022 - Current
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic initiatives to improve service delivery and customer satisfaction.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Analyzed performance metrics, identifying areas for improvement and implementing corrective measures.
Owner
Park N Shop
02.2006 - Current
- Developed business strategies to enhance customer engagement and satisfaction.
- Managed daily operations, ensuring efficient workflows and service delivery.
- Created marketing materials to promote services and attract new clients.
- Implemented inventory management practices to maintain optimal stock levels.
- Established vendor relationships for sourcing quality products and services.
- Designed training programs for staff development and skill enhancement.
- Analyzed market trends to identify new opportunities for growth and expansion.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
No Degree - Business Administration
Bucks County Community College
Newtown, PA04-2005
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Goal setting
- Strategic planning
- Shift scheduling
Timeline
Manager
Tropical Smoothie Cafe
06.2022 - Current
Owner
Park N Shop
02.2006 - Current
No Degree - Business Administration
Bucks County Community College
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