Jing (Monica) Yang

• Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
• Kept in close contact with clients and tailored support to strengthen relationships.
• Balanced teller drawers and ATM cash.
• Drove revenue by cross-selling different banking services to customers.

Prioritize family care and well-being during the pandemic.

• Mainly responsible for business expansion and collecting outstanding payments, with daily reports to headquarters.

• As an assistant to the CEO of Elion Resources,
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• I organized meetings hosted or attended by the chairman and handled translations for external communications
• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• As a director of marketing,
• I played a vital role in securing a strategic framework agreement between Elion Resources and the Xinjiang government.
• I led the marketing team through the entire process, including project evaluations, negotiations, reporting to headquarters, securing financing from local banks, and ensuring the successful implementation of the projects.

• I interned at Morgan Stanley Hua Xin Fund, where I summarized and recorded daily and weekly sales reports and handled routine office procurement.
• I also independently promoted the company’s fund products at Everbright Bank in Beijing, increasing their market share from less than 1% to 57%.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.