Requeisia Green
Kyle,TX
Summary
Motivated Personal Banker possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business processes.
Overview
9
9
years of professional experience
Work History
Associate Banker
JP Morgan Chase
Austin, TX
03.2024 - Current
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Built long-term relationships with customers by providing personalized service and support.
- Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
- Processed customer requests for withdrawals or transfers from existing accounts.
- Maintained records of all customer interactions in a secure database system.
- Researched customer inquiries regarding account balances, transactions, fees, interest rates.
Personal Banker
Wells Fargo
Austin, TX
10.2023 - 01.2024
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
- Conducted account openings and closings for clients.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Researched customer inquiries and reported findings in a timely manner.
- Responded promptly to customer emails, phone calls and requests for information.
- Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
Branch Operational Service Supervisor
First Citizens Bank
Austin, TX
01.2016 - 12.2020
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Provided customer service to clients, including answering questions and resolving issues.
- Coordinated preparation of external audit materials and external financial reporting.
- Prepared bank deposits, general ledger postings and statements.
- Executed wire transfers of funds in compliance with banking best practices.
- Developed and implemented departmental policies and procedures for efficient operations.
Education
Bachelor of Arts -
Northwestern State University
Nacogdoches, TX05.2004
Master of Arts -
Liberty University
Lynchburg, VASkills
- Excellent Time Management Skills
- Strong Interpersonal Skills
- Multi-Tasking Ability
- Customer Service
- Regulatory Compliance
- Security and Safety Protocol
References
REFERENCES Available upon Request
Timeline
Associate Banker
JP Morgan Chase
03.2024 - Current
Personal Banker
Wells Fargo
10.2023 - 01.2024
Branch Operational Service Supervisor
First Citizens Bank
01.2016 - 12.2020
Bachelor of Arts -
Northwestern State University
Master of Arts -
Liberty University