JIN HEE LEE
New York,NY
Overview
4
4
years of professional experience
1
1
Certification
Work History
Director of Operations
Lenox Hill Neighborhood House
New York, New York
10.2025 - Current
- Designed and launched a food distribution program to address community food insecurity and expand access to essential resources for underserved populations.
- Collaborated with internal teams and external partners to integrate food distribution services into broader community support initiatives and wraparound services.
- Directed daily operations of a community-based organization serving diverse populations across multiple programs and outreach initiatives.
- Supervised, trained, and supported staff members, fostering a collaborative, mission-driven, and service-oriented work environment.
- Planned and coordinated staff engagement initiatives and organizational events to strengthen team morale, retention, and workplace culture.
- Prepared and submitted detailed grant reports, progress updates, and reimbursement documentation in compliance with state funding requirements.
- Supported end-to-end vendor management activities, including sourcing, onboarding, performance monitoring, and contract renewal processes.
Administrative Program and Operations Manager
Lenox Hill Neighborhood House
10.2024 - 10.2025
- Lead planning, coordination, and execution efforts of internal and external special events supporting programmatic initiatives, fundraising campaigns, and organizational development efforts.
- Enhance internal communication systems by introducing operational improvements that strengthen collaboration, workflow clarity, and staff accountability across teams.
- Maintain adherence to applicable regulatory and safety requirements, including licensing, permitting, and compliance standards set by relevant government and oversight agencies.
- Provide administrative and operational support for recordkeeping, file management, and documentation processes to ensure accuracy, organization, and continuity of services.
- Develop and maintain structured systems for procurement and transportation coordination, including purchasing workflows and ride services, to improve efficiency and service responsiveness.
Administrative Program Coordinator
Lenox Hill Neighborhood House
05.2024 - 10.2024
- Serve as a project coordinator and a liaison with internal and external stakeholders leading various cross-functional initiatives and special projects.
- Assist with contract, legal, administrative and organizational compliance and file management to ensure accurate record keeping, streamlined communication and execution of assignments.
- Serve as a liaison with government agencies for numerous projects, including but not limited to: New York State Division of Housing and Community Renewal (DHCR) annual rent registrations; New York City Department of Housing Preservation and Development (HPD) rent breakdowns and compliance, payments, re-certifications, and income re-certifications; United States Department of Housing and Urban Development (HUD); and New York City Department of Homeless Services (DHS), including assuring compliance with fiscal and program property management requirements for supportive housing unit.
- Provide administrative and operational support for various internal and external special events linked to our programmatic, fundraising and development efforts.
- Review government regulations and standards to ensure correct documentation and programmatic and operational compliance.
- Support programmatic, operational, administrative, and logistical needs across the organization by improving and implementing effective communication strategy and systems.
- Prepare and analyze various administrative, operational, financial and programmatic reports by inputting and tracking information in multiple internal and external databases.
- Update written procedure guides, policies and operational systems.
- Generate administrative support tools and visualizations in Microsoft Office Suite including Excel, Word, Forms and others.
Research and Outreach Associate
DRG Talent
New York, New York
06.2022 - 05.2024
- Research and identify key candidates for executive openings at prominent not-for-profit institutions nationwide.
- Interview candidates and assess their compatibility for specific job opportunities.
- Draft and produce client-facing deliverables, including candidate presentations, pitch decks, and reports.
- Execute administrative tasks pertinent to the recruiting process, including circulating meeting invites, organizing trackers, and notating project benchmarks.
- Assist in on-boarding process of new hires.
Education
B.A. - World Politics, Music
Hamilton College
Clinton, New York05.2022
Skills
- Project Management
- Operations oversight
- Process improvement
- Schedule management
Certification
- Adult and Pediatric First Aid/CPR/AED Certified- 07/16/2025 to 07/16/2027
Languages
Korean
Timeline
Director of Operations
Lenox Hill Neighborhood House
10.2025 - Current
Administrative Program and Operations Manager
Lenox Hill Neighborhood House
10.2024 - 10.2025
Administrative Program Coordinator
Lenox Hill Neighborhood House
05.2024 - 10.2024
Research and Outreach Associate
DRG Talent
06.2022 - 05.2024
B.A. - World Politics, Music
Hamilton College