Jinju Schaefer
Pomona
Summary
Dynamic and dedicated professional with over 20 years of comprehensive experience in administrative support, IT project management, procurement, and customer service. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Known for strong organizational skills, attention to detail, and a commitment to delivering timely, high-quality results.
Overview
16
16
years of professional experience
Work History
PROJECT MANAGER
Accent Computer Solutions, Inc.
01.2017 - 01.2021
- Led infrastructure upgrade projects, client onboarding, and desktop rollouts by coordinating internal engineers, vendors, and stakeholders to deliver projects on time and within budget.
- Coordinated communication between stakeholders, clients, and team members.
- Monitored project progress through regular status reports and team meetings.
- Allocated resources effectively to maximize productivity and meet deadlines.
- Oversaw budget planning, cost control, and financial reporting for projects.
- Managed multiple projects simultaneously, balancing priorities and deadlines.
- Ensured customer satisfaction through effective communication and project delivery.
DESIGN DESK
Accent Computer Solutions, Inc.
01.2012 - 01.2017
- Collaborated with Network Architects and Account Managers to determine proposal concepts based on client needs.
- Developed detailed proposals by assembling information regarding project objectives, implementation plans, and budgets.
- Compiled proposals including executive summaries, scopes of work, and budgets.
- Prepared presentations and handled printing and binding.
- Managed new order processing in database for project implementation.
- Designed over 20 proposal templates using proposal software, increasing productivity by at least 50%.
ADMINISTRATIVE ASSISTANT
Accent Computer Solutions, Inc.
04.2005 - 01.2012
- Provided administrative support to the Vice-President & General Manager and other management team members in a fast-paced IT company.
- Maintained the Vice-President’s calendar by planning and scheduling meetings and teleconferences.
- Researched, composed, and prepared documentation for existing and potential clients.
- Processed orders ensuring all information was accurate and documented.
- Prepared and updated Excel spreadsheets to maintain the internal database.
- Managed multi-line phone system by answering calls, directing them efficiently, or taking accurate messages.
Education
HIGH SCHOOL DIPLOMA -
Ontario High School
Ontario, CA01.1999
Skills
- Typing Speed (60 WPM)
- Technical Documentation
- Customer Service
- Accounting Software (QuickBooks)
- PSA Tools (ConnectWise)
- Proposal Software (QuoteWerks, Quosal)
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Multi-tasking and Prioritization
- Proposal Development
- Administrative Support
- Procurement and Vendor Management
- Client Relationship Management
- IT Infrastructure Coordination
- Project Management
Timeline
PROJECT MANAGER
Accent Computer Solutions, Inc.
01.2017 - 01.2021
DESIGN DESK
Accent Computer Solutions, Inc.
01.2012 - 01.2017
ADMINISTRATIVE ASSISTANT
Accent Computer Solutions, Inc.
04.2005 - 01.2012
HIGH SCHOOL DIPLOMA -
Ontario High School