Versatile professional with a B.A. in Political Science/Pre Law from Michigan State University and experience in document management, team leadership, and legislative support. Skilled in process optimization, client relations, and quality assurance. Bilingual in French and proficient in Microsoft Office, with a passion for fostering inclusive environments.
• Supervise document management processes, ensuring final documents are reviewed, countersigned, and compliant with established parameters.
• Lead the final modification department, driving service excellence and maintaining high levels of client satisfaction.
• Notarize loan applications and modifications, providing nationwide support to mortgage lenders.
• Oversaw a team of six mask welders, managing production tracking, quality inspections, and defect resolution to optimize final product output.
• Operated sonic welders to produce Level 1 surgical masks, enhancing production efficiency through process improvements.
• Completed comprehensive Quality & Safety training to maintain production standards and workplace safety.
• Facilitated social, cultural, and recreational activities to enhance student engagement.
• Conducted daily meetings, documented incidents, and provided reports to the program director.
• Compiled and submitted weekly program summaries and evaluations.
• Identified new markets, generated leads, and pitched products to prospective customers.
• Secured new customers and managed ongoing relationships to ensure satisfaction and service alignment.
• Monitored competitor activity and market trends to help refine business strategies.
• Assisted senate staff with legislative research, communications, and constituent affairs.
• Managed office tasks, including phone inquiries, legislative monitoring, drafting tributes, and general correspondence.
• Scheduled constituent meetings and attended committee sessions to track legislative developments.
• Managed administrative tasks such as cash drawer balancing, inventory tracking, and food safety compliance.
• Ensured fast, accurate service, maintained positive guest relations, and upheld product quality standards.
Languages: Fluent in French
Technical: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Structured Query Language (SQL)
Other: Experienced with machinery and equipment operations
• Diversity, Equity, and Inclusion (DEI) at Covius — Active Member
• MSU Pre-law Society — Member (2019 – 2020)
• Alpha Sigma Phi — Philanthropy Committee (2016 – 2020)
• National Society of Collegiate Scholars (NSCS) — Secretary/Treasurer (2016 – 2018)
• Residence Hall Association – Butterfield Hall — Student Representative (2016 – 2017)