Jinx Eckrich
Davenport
Summary
Seasoned Attractions Cast Member with broad experience in theme park operations. Demonstrated skills in guest service, ride operation, and safety protocol enforcement. Strengths include clear communication, problem-solving abilities, and maintaining high levels of customer satisfaction. Prior roles have resulted in improved operational efficiency and enhanced guest experiences.
Overview
9
9
years of professional experience
2021
2021
years of post-secondary education
Work History
Attractions Cast Member
Walt Disney World Resort
Kissimmee
10.2025 - Current
- Delivered exceptional guest service at attractions and experiences.
- Operated ride systems and ensured safety protocols were followed.
- Engaged guests with enthusiasm and Disney storytelling techniques.
- Monitored ride operations, addressing guest needs promptly and effectively.
- Resolved guest inquiries and concerns with patience and professionalism.
- Ensured safety of all guest by monitoring ride queues, enforcing rules, and providing assistance when needed.
- Monitored ride operations from control booth or other designated area as required per attraction guidelines.
- Ensured that all safety protocols were adhered to at all times.
- Assisted with loading and unloading of rides to ensure a safe environment for guests.
- Performed daily safety checks on attractions before opening them to the public.
- Greeted guests and provided information regarding attractions, dining options, and special events.
Merchandise Cast Member
Walt Disney World Resort
Kissimmee
06.2023 - 10.2025
- Assisted guests with merchandise selection and provided product knowledge.
- Maintained visual merchandising standards throughout the retail environment.
- Operated point-of-sale systems efficiently during high-traffic periods.
- Resolved guest inquiries and concerns with professionalism and care.
- Collaborated with team members to ensure optimal inventory levels.
- Trained new team members on merchandise operations and customer service protocols.
- Adhered to safety policies and procedures while handling products on the sales floor.
Lead Makeup Artist
MAC Cosmetics
Kissimmee
02.2021 - 05.2023
- Led makeup application sessions for diverse clients, enhancing their personal style.
- Trained junior artists on product techniques and customer service best practices.
- Collaborated with team members to create innovative makeup looks for events.
- Provided makeup consultations tailored to individual skin types and preferences.
- Assisted in organizing promotional events, showcasing new product launches effectively.
- Organized promotional events featuring professional makeup services.
- Researched current trends in beauty industry so that services could be updated accordingly.
- Trained and mentored new makeup artists in product knowledge, application technique, sanitation protocols, and customer service skills.
- Created custom looks for clients based on their individual needs and preferences.
- Maintained a clean work environment by sterilizing all brushes, sponges, applicators, and other equipment between uses.
Retail Keyholder
BoxLunch
Pensacola
10.2018 - 11.2019
- Assisted in managing daily store operations and maintaining visual standards.
- Trained new staff on customer service protocols and product knowledge.
- Ensured accurate cash handling during transactions and end-of-day reconciliation.
- Addressed customer inquiries and resolved issues to enhance shopping experience.
- Monitored inventory levels and coordinated with management for timely replenishment.
- Implemented loss prevention strategies to reduce theft and improve security measures.
- Managed daily operations such as assigning tasks to associates, reviewing time sheets, enforcing rules and regulations.
- Assisted with training new employees on company policies, procedures, and guidelines.
- Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
Digital Media Manager
Creekwood Christian Church
Flower Mound
02.2017 - 09.2018
- Developed engaging content for social media platforms and church website.
- Coordinated multimedia projects for worship services and special events.
- Assisted in creating email newsletters to communicate updates to congregation.
- Collaborated with ministry teams to align digital messaging with church goals.
- Monitored online engagement and provided insights for content improvement.
- Supported digital marketing campaigns to enhance community outreach efforts.
Education
Cosmetology License
Oviedo, FLSkills
- Guest service
- Customer relationship management
- Cash handling accuracy
- Problem solving
- Team collaboration
- Entertainment Skills
- Training and mentoring
- Attention to detail
- Performance under pressure
- Exceptional communication
- Relationship building
- Positive attitude
Languages
English
Native/ Bilingual
Sign Language
Professional
Timeline
Attractions Cast Member
Walt Disney World Resort
10.2025 - Current
Merchandise Cast Member
Walt Disney World Resort
06.2023 - 10.2025
Lead Makeup Artist
MAC Cosmetics
02.2021 - 05.2023
Retail Keyholder
BoxLunch
10.2018 - 11.2019
Digital Media Manager
Creekwood Christian Church
02.2017 - 09.2018
Cosmetology License