Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jiovany Corral

Pomona,CA

Summary

Driven professional with a track record of enhancing customer satisfaction and efficiency at Amazon Flex. Excelled in route management and GPS navigation, demonstrating exceptional time management and problem-solving skills. Proven ability to maintain safety standards and collaborate effectively, ensuring timely and accurate deliveries.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Amazon Flex
11.2020 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Casino Associate/Banker

Commerce Casino
06.2019 - 08.2020
  • Protect the company assets and ensure the game is being played according to California gaming regulations.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.

Card Control

Bicycle Casino
07.2018 - 05.2019
  • Ensures when working with "Paper Cards" check for irregularities, replace cards (if needed), place in Shuffle Machine, verify by color, print receipt/label, place in vault, seal and stock for use.
  • Ability to use a cart to deliver and/or pick up cards.
  • While on the floor, retrieves decks from tables, assists in keeping room neat, and pushes chairs in and tables out of the way.
  • Ensures that all tables have cards ready to use and/or replaced at all times.

Package Handler

OnTrac
08.2014 - 07.2018
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.

Education

Associate of Arts - Criminal Justice

East Los Angeles Community College
Los Angeles, CA
05.2019

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Time Management
  • Dependable and reliable
  • Problem-Solving
  • Safe Driving
  • Loading and unloading
  • GPS and route planning
  • Route Management
  • Heavy Lifting
  • Order picking and processing
  • Map reading and navigation skills

Languages

Spanish
Limited Working

Timeline

Delivery Driver

Amazon Flex
11.2020 - Current

Casino Associate/Banker

Commerce Casino
06.2019 - 08.2020

Card Control

Bicycle Casino
07.2018 - 05.2019

Package Handler

OnTrac
08.2014 - 07.2018

Associate of Arts - Criminal Justice

East Los Angeles Community College
Jiovany Corral