Jiovany Corral
Pomona,CA
Summary
Driven professional with a track record of enhancing customer satisfaction and efficiency at Amazon Flex. Excelled in route management and GPS navigation, demonstrating exceptional time management and problem-solving skills. Proven ability to maintain safety standards and collaborate effectively, ensuring timely and accurate deliveries.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon Flex
11.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Casino Associate/Banker
Commerce Casino
06.2019 - 08.2020
- Protect the company assets and ensure the game is being played according to California gaming regulations.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Card Control
Bicycle Casino
07.2018 - 05.2019
- Ensures when working with "Paper Cards" check for irregularities, replace cards (if needed), place in Shuffle Machine, verify by color, print receipt/label, place in vault, seal and stock for use.
- Ability to use a cart to deliver and/or pick up cards.
- While on the floor, retrieves decks from tables, assists in keeping room neat, and pushes chairs in and tables out of the way.
- Ensures that all tables have cards ready to use and/or replaced at all times.
Package Handler
OnTrac
08.2014 - 07.2018
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Education
Associate of Arts - Criminal Justice
East Los Angeles Community College
Los Angeles, CA05.2019
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Problem-Solving
- Safe Driving
- Loading and unloading
- GPS and route planning
- Route Management
- Heavy Lifting
- Order picking and processing
- Map reading and navigation skills
Languages
Spanish
Limited Working
Timeline
Delivery Driver
Amazon Flex
11.2020 - Current
Casino Associate/Banker
Commerce Casino
06.2019 - 08.2020
Card Control
Bicycle Casino
07.2018 - 05.2019
Package Handler
OnTrac
08.2014 - 07.2018
Associate of Arts - Criminal Justice
East Los Angeles Community College