Jiovany Corral
Pomona,CA
Summary
Driven professional with a track record of enhancing customer satisfaction and efficiency at Amazon Flex. Excelled in route management and GPS navigation, demonstrating exceptional time management and problem-solving skills. Proven ability to maintain safety standards and collaborate effectively, ensuring timely and accurate deliveries.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon Flex
Eastvale, CA
11.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Casino Associate/Banker
Commerce Casino
Commerce, CA
06.2019 - 08.2020
- Protect the company assets and ensure the game is being played according to California gaming regulations.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Card Control
Bicycle Casino
Bell Gardens, CA
07.2018 - 05.2019
- Ensures when working with "Paper Cards" check for irregularities, replace cards (if needed), place in Shuffle Machine, verify by color, print receipt/label, place in vault, seal and stock for use.
- Ability to use a cart to deliver and/or pick up cards.
- While on the floor, retrieves decks from tables, assists in keeping room neat, and pushes chairs in and tables out of the way.
- Ensures that all tables have cards ready to use and/or replaced at all times.
Package Handler
OnTrac
Bell Gardens, CA
08.2014 - 07.2018
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Education
Associate of Arts - Criminal Justice
East Los Angeles Community College
Los Angeles, CA05.2019
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Problem-Solving
- Safe Driving
- Loading and unloading
- GPS and route planning
- Route Management
- Heavy Lifting
- Order picking and processing
- Map reading and navigation skills
Languages
Spanish
Limited Working
Timeline
Delivery Driver
Amazon Flex
11.2020 - Current
Casino Associate/Banker
Commerce Casino
06.2019 - 08.2020
Card Control
Bicycle Casino
07.2018 - 05.2019
Package Handler
OnTrac
08.2014 - 07.2018
Associate of Arts - Criminal Justice
East Los Angeles Community College