Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
1
1
year of professional experience
Work History
Training Instructor
JoonBee Performing Martial Arts
Orlando, Fl
05.2023 - 08.2023
Conducted training classes for employees on features and operation of products, client tools and processes.
Developed practical training programs to impart knowledge and improve individual skill sets.
Worked with subject matter experts to validate relevancy of content.
Managed learning experience consistent with company philosophy and company-wide strategies.
Assistant Martial Arts Instructor
Martial Arts World Hunter Creek
Orlando, Fl
05.2022 - 08.2023
Facilitated group discussions with trainees to ensure understanding of course material.
Conducted assessments of trainee performance, providing feedback on areas for improvement.
Assisted with the development of a variety of instructional materials such as manuals, handouts, audio-visual aids and other resources.
Maintained a positive learning environment through effective classroom management techniques.
Advised learners on career paths that are suitable for their skillsets or interests.
Education
Dr. Phillips High School
Orlando, FL
Skills
Motivational Speaking
Trainer Mentoring
Class Planning
Planning and Coordination
First Aid
Proficient in Excel, Powerpoint and Microsoft words
Customer Service Excellence
Timeline
Training Instructor
JoonBee Performing Martial Arts
05.2023 - 08.2023
Assistant Martial Arts Instructor
Martial Arts World Hunter Creek
05.2022 - 08.2023
Dr. Phillips High School
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