Jireh Meece
Waynesville,NC
Summary
A dedicated and customer-focused professional with over 8 years of experience in various roles including front line coordinator, hostess, waitress, daycare service provider, and counseling. Proven track record of exceptional communication skills, strong multitasking abilities, and the ability to meet time-sensitive deadlines. Proficient in a variety of software and tools including Microsoft Office, Google Suite, Zoom, Google Meet, and MS Teams. Pursuing a Master of Art in Clinical Mental Health Counseling at Capella University and holding a Bachelor of Science in Developmental Psychology from Liberty University. Strong passion for providing exceptional customer service and fostering positive relationships with clients, guests, and children.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
Hostess and Waitress
Salsas
Asheville, NC
07.2023 - 02.2024
- Welcomed guests with a warm and friendly greeting, presented them with menus and expertly guided them through their options,enabling customers to make personal decisions based on taste and interest
- Quickly and accurately took orders, communicated them to the kitchen staff, and ensured timely and flawless execution
- Delivered food and drinks to guests with exceptional service, regularly checking in to guarantee satisfaction and resolve any issues
- Expertly managed the reservations list and waitlist, collaborating with the team to ensure a seamless and efficient seating process
- Set up and broke down. dining area, including table setup, supply restocking, and maintaining cleanliness to create an inviting atmosphere
- Proficiently handled cash and credit card transactions with POS system, accurately calculating and recording charges and efficiently making change
- Demonstrated a consistently professional and friendly demeanor, creating a positive and welcoming environment for guests
Daycare Service Provider
Leesburg Open Arms
Leesburg, VA
02.2023 - 04.2023
- Ensured a safe and secure play environment for children at all times. Collaborated with parents to create and enforce discipline programs that encourage positive behavior in children.
- Engaged young children through fun activities such as games, puzzles, and story reading
- Taught children important life skills such as toy organization, hand-washing, and sharing through hands-on demonstrations
- Collaborated with teachers and educators to enhance service quality and care for children
- Communicated effectively with children and guardians to build positive relationships and support child development
- Updated and organized emergency contact information and children's health records to ensure readiness in emergencies
Front Line Coordinator
Mosaic VA
Leesburg, VA
01.2021 - 12.2022
- Warmly greeted incoming visitors and customers, providing knowledgeable assistance with a friendly and professional demeanor
- Maintained clean, organized reception area, ensuring positive first impression for visitors
- Managed high-volume, multi-line telephone system, directing callers to appropriate personnel and delivering essential operational information.
- Responded to inquiries from callers, providing helpful, accurate information to enhance customer experience
- Confirmed appointments, communicated with clients, and kept client records up-to-date
- Corresponded with clients through various channels including email, telephone, and postal mail
- Demonstrated strong multitasking skills and the ability to meet time-sensitive deadlines
Hostess and Waitress
Travinia Italian Kitchen
Leesburg, VA
03.2014 - 12.2020
- Welcomed guests with a warm and friendly greeting, presented them with menus and expertly guided them through their options,enabling customers to make personal decisions based on taste and interest.
- Quickly and accurately took orders, communicated them to the kitchen staff, and ensured timely and flawless execution
- Delivered food and drinks with exceptional service, proactively checking in to ensure satisfaction and promptly addressing any concerns.
- Expertly managed the reservations list and waitlist, collaborating with the team to ensure a seamless and efficient seating process
- Efficiently set up and broke down the dining area, including setting tables, restocking supplies, and maintaining the cleanliness and attractiveness of the space
- Proficiently handled cash and credit card transactions with POS system, accurately calculating and recording charges and efficiently making change
- Maintained a professional and friendly demeanor, fostering a positive environment that encouraged guest comfort and satisfaction.
Daycare Service Provider
La Creche Daycare
Leesburg, VA
01.2014 - 05.2019
- Engaged young children through fun activities such as games, puzzles, and story reading
- Taught children important life skills such as toy organization, hand-washing, and sharing through hands-on demonstrations
- Designed and implemented educational strategies that fostered child development and learning opportunities
- Prepared nutritious, age-appropriate snacks and meals, supporting healthy eating habits for children
- Conducted thorough research on food allergies to understand individual dietary needs. to accommodate individuals with special dietary needs
- Maintained clean, organized playroom, ensuring safe and engaging environment for children
- Demonstrated excellent communication skills with children and guardians, fostering positive relationships
Education
Master of Science - Clinical Mental Health Counseling
Capella University
Minneapolis, Minnesota06-2027
Bachelor of Science - Developmental Psychology
Liberty University
Lynchburg, Virginia01-2020
High School Diploma -
Tuscarora High School
Leesburg, VA01-2015
Skills
- Client assessment
- Communication skills
- Active listening
- Behavioral management
- Crisis intervention
- Leadership
- Positive attitude
- Operating Systems: Windows, MacOS
- Office tools
Certification
Capella University Minneapolis, Minnesota Contemporary Theory in Mental Health Services Certificate 2022
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Hostess and Waitress
Salsas
07.2023 - 02.2024
Daycare Service Provider
Leesburg Open Arms
02.2023 - 04.2023
Front Line Coordinator
Mosaic VA
01.2021 - 12.2022
Hostess and Waitress
Travinia Italian Kitchen
03.2014 - 12.2020
Daycare Service Provider
La Creche Daycare
01.2014 - 05.2019
Master of Science - Clinical Mental Health Counseling
Capella University
Bachelor of Science - Developmental Psychology
Liberty University
High School Diploma -
Tuscarora High School