Jiro Cardenas Bedford
Conroe,TX
Summary
Good listening skills combined with a detail-oriented and attentive nature. Efficient at accurately and quickly process payments. Provide unrivaled support to effectively drive customer loyalty. Problem-solver with experience in customer service.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Dustin May
08.2024 - 06.2025
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Assistant of Student Activity and Student Affairs
Amy Ishmael and Elizabeth Flees
09.2023 - 09.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Cashier
Jason Korthius
04.2023 - 08.2023
- Credit cards, checks, gift cards, and coupons were all processed by me
- Helped customers by answering their questions and completing their requests
Cashier, Cook, Fryer
Jose
07.2022 - 01.2023
- On-site training was provided by me
- Provided excellent and professional service to ensure guest satisfaction
Grill
Juan Garcia
06.2021 - 07.2022
- Used a kitchen thermometer to ensure that the food was properly cooked in order to keep customers healthy
- Prepared bags for dine-in orders, I prepared trays, and for takeout orders
- Instructed new employees on how to handle raw foods safely
- Assisted with food preparation by cutting and skewering meat, mixing sauces, and making vegetable garnishes
- Restocked all cooking ingredients on a [Timeframe] basis to maintain optimal inventory
- Sanitized my hands and surfaces before preparing foods
- Supervised a team of 8 staff members
- Documented and resolved payment troubles which led to customer satisfaction
- Named 'Employee of the Month' in December 2022
Education
Associate of Applied Science - BADM And Pre-Engineering
Northeastern Oklahoma A&M College
200 I St NE, Miami, OK 7435405-2024
High School - Debate Classes Taken, Human Anatomy and Physiology, Time spent with Athletic Trainers, Study of Human Athletic Physiology and Muscle Tissue
Oak Ridge High School
Conroe, TX05-2023
Skills
- Detail-oriented
- Problem-solving
- Cold calling
- Heavy lifting
- CPR certified
- Student leadership
- Documentation and reporting
Accomplishments
Timeline
Resident Assistant
Dustin May
08.2024 - 06.2025
Assistant of Student Activity and Student Affairs
Amy Ishmael and Elizabeth Flees
09.2023 - 09.2024
Cashier
Jason Korthius
04.2023 - 08.2023
Cashier, Cook, Fryer
Jose
07.2022 - 01.2023
Grill
Juan Garcia
06.2021 - 07.2022
Associate of Applied Science - BADM And Pre-Engineering
Northeastern Oklahoma A&M College
High School - Debate Classes Taken, Human Anatomy and Physiology, Time spent with Athletic Trainers, Study of Human Athletic Physiology and Muscle Tissue
Oak Ridge High School
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