Jisel Ortiz-Orozco
BENNETT
Summary
Dedicated Specialty Pharmacy Technician with extensive experience at UCHealth University of Colorado Hospital. Expert in benefits investigation and prior authorization processing, ensuring accurate claims resolution. Detail-oriented and committed to medication error prevention, I excel in fostering effective communication with healthcare providers to enhance patient care and streamline pharmacy operations.
Accomplished and certified Pharmacy Technician with over 7 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Specialty Pharmacy Technician
UCHealth University of Colorado Hospital
01.2025 - Current
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Pharmacy Technician II
UCHealth University of Colorado Hospital
06.2024 - 01.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved third-party billing, computer system and customer service issues.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Pharmacy Technician
Denver Health
08.2023 - 06.2024
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Patient Care Coordinator
AFC Urgent Care
07.2022 - 08.2023
- Greeted and assisted patients with check-in procedures.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
Pharmacy Technician
Walgreens
07.2017 - 08.2022
- Collected co-payments or full payments from customers.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
Education
High School Diploma -
Dr. Martin Luther King Jr. Early College
Denver, CO05-2017
Skills
- Benefits investigation
- Prior authorization processing
- Medication error prevention
- Clinical assessment
- Patient records
- Detail-oriented
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Native or Bilingual
Timeline
Specialty Pharmacy Technician
UCHealth University of Colorado Hospital
01.2025 - Current
Pharmacy Technician II
UCHealth University of Colorado Hospital
06.2024 - 01.2025
Pharmacy Technician
Denver Health
08.2023 - 06.2024
Patient Care Coordinator
AFC Urgent Care
07.2022 - 08.2023
Pharmacy Technician
Walgreens
07.2017 - 08.2022
High School Diploma -
Dr. Martin Luther King Jr. Early College
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