Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jiselle Pozas

Katy,TX

Summary

Motivated and dependable young professional with experience in customer service and retail. Eager to apply strong communication skills, attention to detail, and teamwork in a fast-paced environment. Committed to delivering excellent customer experiences and learning new skills.

Overview

2
2
years of professional experience

Work History

Customer Service Clerk

Kroger Grocery Store
Katy, TX
04.2024 - 05.2025
  • Assisted customers with inquiries, returns, and payments at the service desk.
  • Maintained a clean and organized work area to ensure efficiency.
  • Handled cash, credit, and digital payments accurately.
  • Provided support in various departments during busy hours.
  • Promoted a friendly shopping environment by addressing customer concerns with professionalism.

Sales Associate

Kilwin's Chocolate & Ice Cream
Katy, TX
08.2023 - 02.2024
  • Delivered outstanding customer service in a busy retail and food service setting.
  • Prepared and served ice cream and chocolate treats following company standards.
  • Maintained cleanliness and food safety standards in preparation areas.
  • Managed point-of-sale transactions, including cash handling and credit card processing.

Education

High School Diploma -

Katy High School
Katy, TX
07.2025

Skills

  • Team Collaboration
  • Time Management
  • Food Safety & Sanitation
  • Customer Service
  • Cash Handling & POS Systems
  • Verbal Communication

Timeline

Customer Service Clerk

Kroger Grocery Store
04.2024 - 05.2025

Sales Associate

Kilwin's Chocolate & Ice Cream
08.2023 - 02.2024

High School Diploma -

Katy High School
Jiselle Pozas