Certifications
Hi, I’m
Jissel Rangel Fuentes
Crystal Lake,IL
If you don't like the road you're walking, start paving another one.
Dolly Parton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
3
Certifications
2
Languages
Work History
ThresholdsWoodstock, IL
Community Support Specialist
06.2023 - 10.2023
Job overview
- Served over 50 clients in the northwest part of McHenry County.
- Conducted assessments to determine clients' needs, strengths, and potential barriers to success.
- Worked with four clients per day with severe mental illnesses on a one-on-one basis at their homes and/or out in the community
- Advocated for clients to their community, particularly their doctors, resulted in clients feeling heard and empowered to communicate their needs effectively
- Empowered individuals with invaluable interdependent and social skills, fostering stronger connections and greater collaboration within their communities
- Delivered vital crisis intervention services to individuals navigating challenging circumstances, including homelessness, emotional distress, and suicide prevention, ensuring immediate support and fostering resilience in times of need
- Through collaborative teamwork, addressed clients' concerns and crafted tailored action plans, enabling adults with severe mental health issues to improve their overall well-being significantly.
- Completed comprehensive HIPAA training program covering client data security, privacy regulations, and legal implications.
Lake Forest College, Office of Residence LifeLake Forest, IL
Student Worker
09.2021 - 05.2023
Job overview
- Monitored front desk by serving students and parents with any questions and/or problems
- Managed approximately 30 incoming calls, and emails per day from residence.
- Collaborated with residence directors to create informational posters utilizing Canva and Adobe Photoshop.
- Managed scheduling for residence directors meetings with students and parents.
- Assisted in coordinating move-in/move-out processes for efficient transitions between semesters or academic years.
- Maintained detailed records of residence hall incidents, providing accurate data for assessment purposes.
- Addressed resident concerns professionally and effectively, facilitating a positive living experience for all occupants.
Gregory Patrick Friedman FoundationLake Forest, IL
Research and Outreach Intern
07.2022 - 12.2022
Job overview
- Researched scientific literature harm reduction for MDMA, fentanyl, and other illicit substances
- Presented research in of students at Lake Forest College and Rosalind Franklin University
- Managed project on harm reduction presentation with other Interns and Rosalind Franklin University.
- Conducted comprehensive literature reviews to stay informed on new drug safety findings and trends.
- Worked well in a team setting, providing support and guidance.
McHenry County CollegeCrystal Lake, IL
Student Worker
08.2019 - 05.2020
Job overview
- Greeted, directed, and assisted visitors with their needs.
- Directed approximately 20 incoming calls to internal personnel and departments, routing to best-qualified department.
- Boosted company reputation through positive interaction with guests and efficient problem resolution.
Education
Lake Forest CollegeLake Forest, IL
Bachelor of Arts from Psychology
05.2023
McHenry County CollegeCrystal Lake, IL
Associate in Science
05.2020
Skills
- Experienced in Microsoft Word, Excel, PowerPoint, Smartcare, Canva, and SPSS
- Drug abuse prevention
- Disability Awareness
- Clerical Support
- Data collection
- Trauma-Informed Care
- Compliance Monitoring
- Public Speaking, Decision Making
- Problem-Solving
- Conflict Mediation
Certification
- Certificate of Communication Strategies Proficiency, 4Pro Plus, 12/2023
- Certificate of Python Web Programming Proficiency, 4Pro Plus, 12/2023
- Social/Behavioral Human Research, Collaborative Institutional Training Initiative Program, 10/2022, 50912935
Projects
Apoye a su hijo, 11/2022-04/2023, This website was created as a resource for Latina(o) parents and guardians to help guide their students in a better direction from early development, school, and in life., https://sites.google.com/view/motivation-emotions/home
Languages
Spanish
Native or Bilingual
Availability
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPersonal development programsTimeline
Community Support Specialist
Thresholds
06.2023 - 10.2023
Research and Outreach Intern
Gregory Patrick Friedman Foundation
07.2022 - 12.2022
Student Worker
Lake Forest College, Office of Residence Life
09.2021 - 05.2023
Student Worker
McHenry County College
08.2019 - 05.2020
Lake Forest College
Bachelor of Arts from Psychology
McHenry County College
Associate in Science