Jitchanok Rerksiri
Sterling,VA
Summary
Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.
Overview
21
21
years of professional experience
Work History
Part Time Full Service Shopper
Instacart
02.2019 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consulted with customers on food selections and custom order requests.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
- Strengthened customer trust and loyalty through clear communication regarding order updates and delivery expectations.
Part Time Sales Associate
Kohls Department Store
09.2009 - 05.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server
Thai Basil Restaurant
09.2007 - 06.2008
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Account Executive
Noble Jewelry Manufacturer Thailand
04.2005 - 08.2006
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Hotel Internship
Dusit Thani Resort Pattaya
01.2004 - 04.2004
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Arts - English
Huachiew Chalermprakiet University
Samutprakan, Thailand03.2004
Skills
- Positive Attitude and Demeanor
- Strong Communication Skills
- Patience and Empathy
- Safe Driving Practices
- Physical Stamina and Endurance
- Flexible schedule availability
Hobbies: Travelling, Snowboarding & Pickleball
I am an active person who is energetic, quick and diligent. I always accomplish things with liveliness and safety.
Languages
Thai
Native or Bilingual
Timeline
Part Time Full Service Shopper
Instacart
02.2019 - Current
Part Time Sales Associate
Kohls Department Store
09.2009 - 05.2010
Server
Thai Basil Restaurant
09.2007 - 06.2008
Account Executive
Noble Jewelry Manufacturer Thailand
04.2005 - 08.2006
Hotel Internship
Dusit Thani Resort Pattaya
01.2004 - 04.2004
Bachelor of Arts - English
Huachiew Chalermprakiet University