Jitendra Singh

Helped accelerate Broadridge’s Quality Engineering stream across three strategic pillars: Enterprise Quality Platforms, Test Automation Frameworks, and AI-Driven Quality Engineering Solutions. Responsible for architecting and developing an enterprise-wide Test Harness platform that provides executive visibility into quality, coverage, and other engineering metrics; defining automation framework strategy across UI, API, Database, Cloud, and Desktop technologies; and driving the adoption of Generative AI solutions that accelerate test creation, quality assessment, and engineering productivity.

Framework Strategy & Architecture

• Defined and drove the organization-wide test automation strategy covering UI, API, Database, AWS Cloud, and Desktop application testing via a centralized framework library offering to enable consistent automation implementation across engineering teams.

• Architected solutions leveraging Serenity BDD, Selenium, FlaUI, and custom automation libraries to support diverse testing requirements.

• Designed and implemented a no-code API testing framework, enabling broader adoption of API automated testing across technical and non-technical teams.

• Worked extensively with Jenkins to create standardized test automation execution templates, centralized automation pipelines, and enterprise-scale test orchestration capabilities.

• Provided technical leadership and architectural guidance for framework modernization, automation standards, and quality engineering best practices.

Development & Platform Engineering

• Architected and developed a centralized Enterprise Test Harness application providing executive-level visibility into quality engineering metrics across the organization.

• Designed and implemented scalable REST APIs using Java and Spring Boot to support the app backend.

• Assisted in developing modern user interfaces using ReactJS and Material UI, delivering intuitive dashboards and reporting capabilities for engineering leadership.

• Built integration batch pipeline with Jira, Jenkins, SonarQube, JFrog Xray, Checkmarx, GitLab to pull data for metrics consumption.

• Designed and implemented reusable APIs and services to support AI-driven test generation, test planning, and quality assessment workflows.

AI Innovation & Engineering Productivity

• Architected and developed AI-driven solutions for automated test case generation, test automation code generation, and intelligent test plan creation with Jira integration via Pydantic AI with OpenAI and Claude apis.

• Created an AI-based Jira Story Evaluation service utilizing rule-based guidance and weighted scoring model to assess story readiness and quality; currently piloting to evaluate Sprint Readiness for Jira Stories before dev work starts.

• Built vector embedding-based duplicate test case detection solution, reducing test duplication by more than 50,000 test cases and significantly improving test asset management.

• Created lightweight Jira CLI, reducing token consumption for Jira context and lowering operational overhead compared to MCP-based Jira LLM context libraries.

• Developed evaluation frameworks for AI-powered data chatbot using a fully configuration-driven architecture, enabling scalable and repeatable model assessment.

• Leveraged GitNexus [Code Knowledge Graph], GitLab MCP, Wiz MCP servers for accelerating engineering delivery.

• Championed adoption of Generative AI and intelligent automation across Quality Engineering organization, enhancing overall quality and developer productivity.

• Conducted testing of trader mandate applications at Credit Suisse, including exception reporting platform and regulatory reporting.
• Designed API tests using Karate framework for comprehensive application evaluation.
• Developed test cases with Java, Selenium, TestNG, and JUnit to ensure application reliability.
• Optimized Java-based automation framework to improve testing capabilities and streamline testing processes.
• Performed performance testing utilizing custom Karate-Gatling framework to verify application SLA compliance.
• Created tools for bulk test data generation using RestAssured, Java, and Jackson library.
• Published daily and monthly status reports, test plans, release notes, and metrics to inform stakeholders of project progress.
• Engaged in discussions and defect triage calls to resolve project-related challenges and improve issue resolution.

• Contributed to the testing and validation of a Trade Transaction Processing System at Credit Suisse, developing and maintaining Java/Selenium-based automated test solutions within a DevOps environment.
• Designed, developed, and executed automated test cases using Java, Selenium WebDriver, TestNG, and JUnit.
• Enhanced and optimized Java-based automation framework, increasing scalability, maintainability, and execution efficiency.
• Integrated UNIX scripts, Autosys jobs, and automation framework components to eliminate manual processes and enable end-to-end automated testing workflows.
• Scheduled and executed automated test suites through TeamCity using CRON-based job scheduling.
• Developed customized Extent Reports detailing test execution results and providing actionable insights for stakeholders.
• Implemented support for multiple input data formats, including XML, CSV, TXT, and Excel files, within the automation framework.
• Performed performance and load testing by designing custom multi-threaded Java test solutions.
• Collaborated with cross-functional teams including developers, business analysts, and project managers to ensure timely defect resolution and successful project delivery.
• Participated actively in client meetings, project discussions, defect triage sessions, and release planning activities.
• Prepared and distributed daily and monthly status reports, test plans, release notes, and test metrics to inform project stakeholders and business teams.
• Created Excel macro-based utilities for extracting, transforming, and analyzing data from Microsoft SQL Server databases.

• Worked as QA Automation Lead with UBS client with experience delivering enterprise web, mobile, API, and document-processing automation capabilities.
• Designed, developed, and maintained Selenium/Java, RestAssured, and UFT-based automation frameworks, increasing regression coverage and reducing manual testing effort across multiple releases.
• Led end-to-end test strategy, estimation, planning, execution, defect management, and release validation while managing distributed onsite/offshore QA teams.
• Automated functional, integration, regression, UI, and API test scenarios, including workflows involving digital signatures, document management, authentication, and business process automation.
• Developed automated test data generation solutions, reusable test utilities, and framework enhancements to improve test execution efficiency and reliability.
• Collaborated with business, development, and global stakeholders to define requirements and identify critical business flows, ensuring high-quality releases.
• Performed API validation and backend data verification using RestAssured, SQL, and DB2, supporting functional, automation, and UAT testing activities.
• Established QA governance using test metrics, reporting, defect triage, and release readiness assessments to enhance overall testing processes.
• Mentored QA teams on automation best practices and testing methodologies, promoting adoption of risk-based and shift-left testing approaches.