Product Owner with extensive experience at T-Mobile, specializing in Agile methodologies and user story management. Demonstrated success in prioritizing product backlogs and facilitating Scrum processes, resulting in improved team efficiency. Proficient in data analysis and stakeholder engagement, leading to impactful product outcomes aligned with strategic objectives. Previous experience includes serving as Product Owner at McKinsey & Co, driving successful project outcomes.
Over 20 years of experience in IT and telecom sectors, with expertise in product management, business analysis, and project management. Proven track record in leading innovations and enhancing customer experience through strategic solutions. Demonstrated ability to manage cross-functional teams and deliver projects on time and within budget. Strong skills in solution design and stakeholder engagement, driving successful outcomes across various roles.
Currently as a Product Owner for a leading mobile loyalty and rewards program, I play a pivotal role in enhancing customer engagement and satisfaction through innovative features and seamless user experiences.
My responsibilities include managing the product backlog, prioritizing user stories, and collaborating with cross-functional teams to ensure timely and successful releases. With a keen eye for detail and a deep understanding of customer needs, I drive the development of features that align with strategic goals.
Expert in agile methodologies with proven ability to coordinate effectively with stakeholders, delivering high-quality solutions that enhance user satisfaction. Manages a diverse team of Android, iOS, Backend, UI, UX, and operations professionals to drive cohesive product development. Skilled in gathering requirements and refining features to align with marketing strategies, ensuring product evolution meets market trends and customer expectations.
Expert in product ownership focused on knowledge management initiatives, demonstrating strong analytical skills and a holistic approach.
Skilled in Requirement Engineering and Management, specializing in comprehensive data collection and analysis. Experienced in documentation and tracking processes to enhance project efficiency. Capable of performing feasibility studies and risk assessments to identify potential challenges. Proven track record in data interpretation and root cause analysis to support strategic initiatives.
Certified Professional Scrum Product Owner 1 and 2 with lifetime certification validity, alongside CSM and Prince2 certifications. Completed TCS Product Owner Program, ensuring E3 level competency and readiness for immediate product/project engagement. Experienced in coaching teams on Agile principles and providing guidance on effective methodology implementation.
Expert in requirement gathering, elicitation, and prioritization, ensuring alignment with system owners. Proficient in preparing requirement feasibility trackers and traceability matrices to enhance project clarity. Experienced in facilitating user acceptance testing (UAT) and preparing test data for comprehensive evaluations. Skilled in conducting penetration tests and product security reviews to ensure robust system integrity.
Performed comprehensive feasibility and impact analysis on basis requirements, leading to informed decision-making. Created and revised functional requirement specifications (FRS) and user story documents, utilizing wireframes as a guide. Achieved stakeholder signoff on FRS and conducted thorough walkthroughs to advance projects into the solution phase.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Product Owner
T-Mobile
Houston, TX
01.2024 - Current
Developed product goal and translated Product Manager's strategies into development tasks.
Served as a liaison between product and development team.
Managed and prioritized Product Backlog items.
Written an epic and translated it to a user story.
Served as a frontline representative between Equity Portfolio Managers and development team.
Facilitated Scrum calls, Retrospective and Sprint Planning.
Participated on Release planning and Product Engineering meetings between vehicle investment user group and Product Manager.
Generated various reports for investment users on Alteryx.
Conducted Production support for various releases.
Managed a team for the migration of Ethernet BSS application to the new technology stack from the legacy systems.
The responsibilities include managing a team for requirement gathering, application development/customization of the product and service catalog creation, order journeys, and testing of new application.
Worked as a project manager for T-Mobile for their telecom planning and designing application.
Major responsibilities include the upgrade of software components to ensure organizational security compliance is met, managing the developer's team for an error-free delivery within budget and time, developing project plans, generating and ensuring billing for the team and self, coordination with various stakeholders and management for execution of the project, maintaining good working relations with all key teams of the organization and client for the successful delivery of the project.
Tools Leveraged: .NET, Jira, MS Office, Confluence, Splunk.
Product Owner
McKinsey & Company
Boston, MA
08.2015 - 05.2022
Company Overview: TCS
Product owner for a suite of products for the creation and management of knowledge assets (Docs, Videos, experts) for the management consultants who served consultancy services to various organizations.
Worked as Project manager / Business Analyst for implementation and support of Netcool for KPN SPARK for GNOC.
Have worked with Network architects and network domain experts for the requirements gathering and translated to functional requirements and further assisted the development team.
Tech Mahindra
Project Manager/Business Analyst
Vodafone India
Pune, IN
05.2013 - 11.2014
Company Overview: TCS
Worked as Business Analyst / project manager for 'Olympus', Business Intelligence project in Vodafone account.
Olympus was awarded as the 'best initiative project of the year' among VF global.
Managed Business Intelligence projects from conceptualizations to implementation.
TCS
Innovations Lead
Vodafone India
Pune, IN
03.2011 - 05.2013
Company Overview: TCS
Worked on Innovations lead for Vodafone in India.
Ideated many innovations and converted them to working solutions.
Major innovations are focused on emerging market trends, revenue enhancement, analytics, customer-centric innovations, network coverage, rollout processes, and curbing maintenance cost relevant teams (operations, impacted system owners etc.).
TCS
Transmission Specialist
Nokia Siemens Networks
Chennai, IN
06.2009 - 03.2011
Company Overview: Bharti Airtel
Worked as Transmission Specialist - Microwave (layer 2 technical support) for multiple vendors like Nokia, Siemens, NEC and Ceragon.
Layer 2 support for Fault management and technical support to minimize the Network Outages, Monitoring of performance of Nokia Microwaves.
Currently supporting more than 14 telecom circles.
Bharti Airtel
Domain Specialist
British Telecom
Pune, IN
04.2007 - 06.2009
Company Overview: Tech Mahindra
Worked as Associate solution designer (Telecom domain expert) for OSS Metadata Design.
Worked on multiple innovations which will help the customer in faster network rollouts, faster network monitoring, reductions in skilled resources for fault management.
Developed new business process solution for network rollout.
Tech Mahindra
Senior Engineer/Team Leader
ADA Cellworks Wireless
Mumbai, IN
07.2006 - 03.2007
Company Overview: Nokia
Worked as Senior Engineer/Team Leader - TNP (Transmission Network Planning) for Mumbai Circle for a major mobile service provider.
Nokia
Engineer
Reliance Info COMM Ltd
Mumbai, IN
11.2003 - 06.2006
Worked as Engineer - NNOC (National Network Operation Centre) for surveillances and troubleshooting of LMDS and Microwave networks in Mumbai.
Worked as Engineer for Installation & Commissioning for LMDS, Microwave, CDMA BTS, DLC and SDH for Kerala circle.