Summary
Overview
Work History
Education
Skills
Websites
Certification
Visa Details
Preferred Locations
Work status
Languages
Accomplishments
Languages
Timeline
Generic
Jithendran Puravankara Nair

Jithendran Puravankara Nair

Houston,USA

Summary

  • Product Owner with extensive experience at T-Mobile, specializing in Agile methodologies and user story management. Demonstrated success in prioritizing product backlogs and facilitating Scrum processes, resulting in improved team efficiency. Proficient in data analysis and stakeholder engagement, leading to impactful product outcomes aligned with strategic objectives. Previous experience includes serving as Product Owner at McKinsey & Co, driving successful project outcomes.
  • Over 20 years of experience in IT and telecom sectors, with expertise in product management, business analysis, and project management. Proven track record in leading innovations and enhancing customer experience through strategic solutions. Demonstrated ability to manage cross-functional teams and deliver projects on time and within budget. Strong skills in solution design and stakeholder engagement, driving successful outcomes across various roles.
  • Currently as a Product Owner for a leading mobile loyalty and rewards program, I play a pivotal role in enhancing customer engagement and satisfaction through innovative features and seamless user experiences.
  • My responsibilities include managing the product backlog, prioritizing user stories, and collaborating with cross-functional teams to ensure timely and successful releases. With a keen eye for detail and a deep understanding of customer needs, I drive the development of features that align with strategic goals.
  • Expert in agile methodologies with proven ability to coordinate effectively with stakeholders, delivering high-quality solutions that enhance user satisfaction. Manages a diverse team of Android, iOS, Backend, UI, UX, and operations professionals to drive cohesive product development. Skilled in gathering requirements and refining features to align with marketing strategies, ensuring product evolution meets market trends and customer expectations.
  • Expert in product ownership focused on knowledge management initiatives, demonstrating strong analytical skills and a holistic approach.
  • Skilled in Requirement Engineering and Management, specializing in comprehensive data collection and analysis. Experienced in documentation and tracking processes to enhance project efficiency. Capable of performing feasibility studies and risk assessments to identify potential challenges. Proven track record in data interpretation and root cause analysis to support strategic initiatives.
  • Certified Professional Scrum Product Owner 1 and 2 with lifetime certification validity, alongside CSM and Prince2 certifications. Completed TCS Product Owner Program, ensuring E3 level competency and readiness for immediate product/project engagement. Experienced in coaching teams on Agile principles and providing guidance on effective methodology implementation.
  • Expert in requirement gathering, elicitation, and prioritization, ensuring alignment with system owners. Proficient in preparing requirement feasibility trackers and traceability matrices to enhance project clarity. Experienced in facilitating user acceptance testing (UAT) and preparing test data for comprehensive evaluations. Skilled in conducting penetration tests and product security reviews to ensure robust system integrity.
  • Performed comprehensive feasibility and impact analysis on basis requirements, leading to informed decision-making. Created and revised functional requirement specifications (FRS) and user story documents, utilizing wireframes as a guide. Achieved stakeholder signoff on FRS and conducted thorough walkthroughs to advance projects into the solution phase.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Product Owner

T-Mobile
Houston, TX
01.2024 - Current
  • Developed product goal and translated Product Manager's strategies into development tasks.
  • Served as a liaison between product and development team.
  • Managed and prioritized Product Backlog items.
  • Written an epic and translated it to a user story.
  • Served as a frontline representative between Equity Portfolio Managers and development team.
  • Facilitated Scrum calls, Retrospective and Sprint Planning.
  • Participated on Release planning and Product Engineering meetings between vehicle investment user group and Product Manager.
  • Generated various reports for investment users on Alteryx.
  • Conducted Production support for various releases.
  • Tools Leveraged: JIRA, Confluence, MSOffice, Miro, IdeaBoardz, Figma

Program Manager

Bright speed
Houston, TX
04.2023 - 12.2023
  • Managed a team for the migration of Ethernet BSS application to the new technology stack from the legacy systems.
  • The responsibilities include managing a team for requirement gathering, application development/customization of the product and service catalog creation, order journeys, and testing of new application.
  • Tools Leveraged: ServiceNow, Kloudville, JIRA, Confluence, MSOffice, Miro, IdeaBoardz, Figma

Product Owner

T-Mobile
Houston, TX
05.2022 - 03.2023
  • Worked as a project manager for T-Mobile for their telecom planning and designing application.
  • Major responsibilities include the upgrade of software components to ensure organizational security compliance is met, managing the developer's team for an error-free delivery within budget and time, developing project plans, generating and ensuring billing for the team and self, coordination with various stakeholders and management for execution of the project, maintaining good working relations with all key teams of the organization and client for the successful delivery of the project.
  • Tools Leveraged: .NET, Jira, MS Office, Confluence, Splunk.

Product Owner

McKinsey & Company
Boston, MA
08.2015 - 05.2022
  • Company Overview: TCS
  • Product owner for a suite of products for the creation and management of knowledge assets (Docs, Videos, experts) for the management consultants who served consultancy services to various organizations.
  • TCS
  • Tools Leveraged: SQL Server, Invision, Heap analytics, Alfresco (DMS), Activiti, JIRA, MSOffice, Confluence, Heap analytics, Java, Spring, AngularJS, GitHub.

Project Manager

KPN Netherlands
Pune, IN
11.2014 - 08.2015
  • Company Overview: Tech Mahindra
  • Worked as Project manager / Business Analyst for implementation and support of Netcool for KPN SPARK for GNOC.
  • Have worked with Network architects and network domain experts for the requirements gathering and translated to functional requirements and further assisted the development team.
  • Tech Mahindra

Project Manager/Business Analyst

Vodafone India
Pune, IN
05.2013 - 11.2014
  • Company Overview: TCS
  • Worked as Business Analyst / project manager for 'Olympus', Business Intelligence project in Vodafone account.
  • Olympus was awarded as the 'best initiative project of the year' among VF global.
  • Managed Business Intelligence projects from conceptualizations to implementation.
  • TCS

Innovations Lead

Vodafone India
Pune, IN
03.2011 - 05.2013
  • Company Overview: TCS
  • Worked on Innovations lead for Vodafone in India.
  • Ideated many innovations and converted them to working solutions.
  • Major innovations are focused on emerging market trends, revenue enhancement, analytics, customer-centric innovations, network coverage, rollout processes, and curbing maintenance cost relevant teams (operations, impacted system owners etc.).
  • TCS

Transmission Specialist

Nokia Siemens Networks
Chennai, IN
06.2009 - 03.2011
  • Company Overview: Bharti Airtel
  • Worked as Transmission Specialist - Microwave (layer 2 technical support) for multiple vendors like Nokia, Siemens, NEC and Ceragon.
  • Layer 2 support for Fault management and technical support to minimize the Network Outages, Monitoring of performance of Nokia Microwaves.
  • Currently supporting more than 14 telecom circles.
  • Bharti Airtel

Domain Specialist

British Telecom
Pune, IN
04.2007 - 06.2009
  • Company Overview: Tech Mahindra
  • Worked as Associate solution designer (Telecom domain expert) for OSS Metadata Design.
  • Worked on multiple innovations which will help the customer in faster network rollouts, faster network monitoring, reductions in skilled resources for fault management.
  • Developed new business process solution for network rollout.
  • Tech Mahindra

Senior Engineer/Team Leader

ADA Cellworks Wireless
Mumbai, IN
07.2006 - 03.2007
  • Company Overview: Nokia
  • Worked as Senior Engineer/Team Leader - TNP (Transmission Network Planning) for Mumbai Circle for a major mobile service provider.
  • Nokia

Engineer

Reliance Info COMM Ltd
Mumbai, IN
11.2003 - 06.2006
  • Worked as Engineer - NNOC (National Network Operation Centre) for surveillances and troubleshooting of LMDS and Microwave networks in Mumbai.
  • Worked as Engineer for Installation & Commissioning for LMDS, Microwave, CDMA BTS, DLC and SDH for Kerala circle.
  • Worked on Clarity on fault management.

Education

Bachelor of Engineering -

Mumbai University
IN
01.2000

Skills

  • Product Management
  • Agile / Scrum
  • OKR definition
  • User story management
  • Requirement gathering
  • User interviews
  • Business analysis
  • Prioritization
  • Defining & reviewing user journeys
  • Data analysis
  • Feasibility study
  • Review of test cases
  • UAT and test data preparation
  • Release planning
  • Project Management
  • Product backlog management
  • Stakeholder management
  • Cross-functional collaboration
  • Stakeholder relationship management
  • Scrum expertise
  • Problem solving
  • Time management

Certification

  • Professional Scrum Product Owner 1 and 2 with lifetime validity
  • Professional scrum product owner 1 and 2 from scrum.org
  • TCS Product owner Competency Level 3 which ensures Product Owner readiness assurance for the clients
  • Certified Scrum master
  • Prince 2 foundation and practitioner
  • SIEMENS certified Engineer in Installation & Commissioning of LMDS (Local Multi-Point Distribution Service) Equipment
  • Operation and maintenance of Modcell 3.0 BTS by Lucent Technologies
  • Operation and maintenance of NEC Paso+ & Pasolink Plus Microwave Equipment's by NEC
  • Installation, Commissioning and maintenance of Optical Repeater by Celletra
  • Antenna Assembling and hoisting of 2.4 & 3 mtr antenna by Andrew and RFS
  • SDH training by Nortel
  • Training attended for different areas of OSS like Metadata, planning, provision, configuration and Plan & Build
  • Behavioral, verbal and written assertive communication
  • Network fundamentals for CCNA

Visa Details

H1B valid 2028

Preferred Locations

  • Anywhere in the US
  • Dubai
  • Middle east countries

Work status

  • Work Permit: H1B valid 2028
  • Availability: Anywhere in the US, Dubai and middle east countries
  • Visa Status: H1B valid 2028

Languages

  • English, Fluent
  • Hindi, Fluent
  • Malayalam, Native
  • Marathi, Intermediate
  • Tamil, Intermediate

Accomplishments

  • Awarded the best initiative project at the Vodafone global level for a cell site profitability project that we delivered at Vodafone India

Languages

English
Professional
Hindi
Professional
Malayalam
Native/ Bilingual
Tamil
Limited
Marathi
Limited

Timeline

Product Owner

T-Mobile
01.2024 - Current

Program Manager

Bright speed
04.2023 - 12.2023

Product Owner

T-Mobile
05.2022 - 03.2023

Product Owner

McKinsey & Company
08.2015 - 05.2022

Project Manager

KPN Netherlands
11.2014 - 08.2015

Project Manager/Business Analyst

Vodafone India
05.2013 - 11.2014

Innovations Lead

Vodafone India
03.2011 - 05.2013

Transmission Specialist

Nokia Siemens Networks
06.2009 - 03.2011

Domain Specialist

British Telecom
04.2007 - 06.2009

Senior Engineer/Team Leader

ADA Cellworks Wireless
07.2006 - 03.2007

Engineer

Reliance Info COMM Ltd
11.2003 - 06.2006

Bachelor of Engineering -

Mumbai University
Jithendran Puravankara Nair