Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jiwon Choi

Roseville,CA

Summary

Motivated and detail-oriented Medical Assistant with strong clinical knowledge and organizational skills. Skilled in multitasking, prioritizing tasks, and working effectively in fast-paced environments. Recognized for proactive problem-solving and commitment to delivering high-quality patient care while supporting team and organizational objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Operations Specialist

International SOS
01.2019 - 05.2025
  • Delivered timely, professional assistance to clients, following the Assist First, Verify Later principle.
  • Managed complex medical and security cases, ensuring accurate documentation and smooth handovers.
  • Provided operational and logistical expertise, collaborating with global teams to achieve optimal outcomes.

Passenger Service Agent

Asiana Airlines
09.2016 - 09.2017
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Coordinated with ground and flight operations to maintain on-time departures and operational efficiency.
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.

Administrative Assistant

Woosong Colleage
04.2014 - 04.2016
  • Provided administrative support to faculty, including scheduling, document preparation, and academic coordination.
  • Assisted with student services such as registration and handling inquiries.
  • Maintained accurate records and supported overall departmental operations.

Hotel Management Trainee

Double Tree Hotel By Hilton
11.2013 - 05.2014
  • Welcomed guests to facility, addressed complaints and found solutions to problems.
  • Improved guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Collaborated with team members to ensure seamless guest experience throughout their stay.

Education

Clinical Medical Assistant

Roseville Adult School
Roseville, CA
09-2025

Bachelor of Business Administration - Economics

Hanbat National University
Daejeon, South Korea
02-2018

Associate of Tourism - Tourism And Hospitality

Woosong Colleage
Daejeon, South Korea
02-2014

High School Diploma -

Yongsan High School
Daejoen, South Korea
02-2012

Skills

  • HIPAA Compliance
  • Accurate Clinical Documentation
  • Patient Care, Education, and Coordination
  • Appointment Scheduling and Workflow Management
  • Vital Signs Monitoring including Blood Pressure
  • Phlebotomy, Capillary Puncture, and Glucose Testing
  • Immunization and Injection Administration
  • Sterilization and Infection Control Techniques
  • Inventory and Supply Management
  • Operational Efficiency and Process Improvement
  • Medical Terminology Proficiency
  • CPR Certified

Certification

STOTT PILATES®

Certified Pilates Instructor

Matwork, Reformer, Cadillac, Chair, Barrels

Languages

Korean
Native or Bilingual
English
Full Professional

Timeline

Senior Operations Specialist

International SOS
01.2019 - 05.2025

Passenger Service Agent

Asiana Airlines
09.2016 - 09.2017

Administrative Assistant

Woosong Colleage
04.2014 - 04.2016

Hotel Management Trainee

Double Tree Hotel By Hilton
11.2013 - 05.2014

Clinical Medical Assistant

Roseville Adult School

Bachelor of Business Administration - Economics

Hanbat National University

Associate of Tourism - Tourism And Hospitality

Woosong Colleage

High School Diploma -

Yongsan High School

Similar Profiles

CREATE PROFILE