J.J. Brown
Las Vegas,United States
Summary
With over 25 years of experience, I have led and supported projects for high-profile clients such as ABC News, Google, Universal and Zoom. I am passionate about learning and development, mentoring, and creating innovative, engaging events and content.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supervisor, Technical & Show Operations
Universal Studios
Las Vegas, Nevada
05.2025 - Current
- Responsible for the training and supervision of daily technical and show entertainment operations, overseeing team members in technical disciplines including Audio, Video, Lighting, Rigging, Staging, Special Effects and Show Controls
- Implement technical planning, execution, safety, and quality assurance of all entertainment operations at the park, troubleshooting system problems, and making repairs in real time during rehearsals or shows as needed
- Maintain daily staffing levels of entertainment technicians for both operational and nonoperational hour repairs, partnering with third party vendors when necessary
Project Manager, Production
Encore
Las Vegas Metropolitan Area, NV
08.2024 - 04.2025
- Prepare and communicate production schedules and responsibilities to team members, vendors and venue partners
- Manage all phases of event technical execution from load-in, through run of show, to load-out
- Mentor team members on event execution and best practices
- Assist in the creation, analysis, and execution of the project budget
Event Associate
The Mob Museum, the National Museum of Organized Crime and Law Enforcement
Las Vegas, Nevada, United States
03.2024 - 10.2024
- Performed set-up and breakdown of event spaces, including chairs, tables, decorations and other equipment in accordance with the client agreement, event floor plans, safety standards, fire and health codes
- Supervised vendors and contractors including caterers, florists, entertainers and photographers
- Assisted event logistics in a variety of capacities including usher duties, check-in and registration, crowd control and directional assistance
Guest Services Supervisor
Sphere Entertainment Co.
Las Vegas, Nevada, United States
09.2023 - 01.2024
- Implemented and enforced standard operating procedures, resulting in improved efficiency and consistency in guest service delivery
- Supervised and provided leadership to front-line colleagues in the Guest Services department, fostering a cohesive and high-performing team
- Collaborated with cross-functional teams to address guest concerns and resolve issues promptly, ensuring a seamless and enjoyable experience for all attendees
- Consistently met and exceeded performance targets, receiving positive feedback from both colleagues and guests
Manager, Production Specialists
Zoom
Las Vegas, Nevada, United States
01.2022 - 02.2023
- Managed a team of Production Specialists, overseeing internal and external events and utilizing broadcast production gear in conjunction with the Zoom platform
- Collaborated with cross-functional teams, including Revenue, Billing, Support, CS, Sales, Training, Marketing, and 'C' Suite partners, to drive constant growth and align targeted revenue with headcount projections
- Coordinated the onboarding process for new hires, ensuring a smooth transition and integration into the team
- Created and customized documentation on a project basis, including signal flow, settings guides, and email templates for messaging, improving efficiency and consistency in production processes
- Leveraged 3rd party applications and systems such as ZoomOSC, Qlab, Isadora, and Companion to develop automation tools that elevated production value and enhanced the overall event experience
- Maintained clear and effective communication with team members and stakeholders, avoiding technical jargon and ensuring understanding across all levels
Learning and Development Lead for ASG at Google/YouTube
Advanced Systems Group, LLC
Mountain View, California, United States
06.2020 - 10.2021
- Designed and executed a comprehensive charter training program for a team of 70+, resulting in enhanced skills, knowledge, and performance
- Strategically planned and executed the 'Training Content Pipeline,' including celebrations of AAPI Heritage, Pride Month, Juneteenth, fostering inclusivity and diversity within the organization
- Mentored staff members in their professional growth paths, providing guidance, support, and opportunities for development
- Administered and co-created the ASG@REWS Training Tracker (LMS), ensuring efficient tracking and management of training activities and progress
- Led recruitment and onboarding efforts for top-tier roles within the events team, attracting and selecting high-caliber talent
- Oversaw the training curriculum and managed a budget of $250,000+, optimizing resources and maximizing the impact of training initiatives
AV Events Manager for ASG at Google/YouTube
Advanced Systems Group, LLC
Silicon Valley, California
10.2017 - 06.2020
- Demonstrated exceptional leadership skills by successfully managing a team of 20+ technicians and overseeing day-to-day operations of the Event Production program
- Effectively shaped client expectations by understanding system limitations and providing clear and realistic solutions, ensuring client satisfaction and successful event execution
- Expertly mixed multiple audio sources in live PA, recording, video conference, and live streaming systems, delivering high-quality sound experiences for various events
- Operated cameras for multi-source recording, video conference, and live streaming systems, capturing key moments and ensuring seamless visual experiences
- Proactively handled real-time troubleshooting and minor equipment repairs, minimizing downtime and ensuring uninterrupted event operations
Head of Audio, Yahoo! Studios NY
Yahoo
Greater New York City Area
03.2012 - 07.2017
- Oversaw all audio operations for Yahoo!, with a primary focus on news production with Katie Couric, ensuring high-quality sound for daily live and live-to-tape studio shows across multiple verticals
- Meticulously managed audio sources, including on-set and remote talent, segment roll-ins, theme music, show opens, and sound effects, resulting in seamless and professional audio transitions
- Researched, curated, and maintained an extensive library of music and sound effects for all verticals, enhancing the overall production value and audience engagement
- Managed AZedit and customized control room RTS panels, creating mix/minuses for talent and guests, and establishing effective transmission communications
- Scheduled, maintained, and shared engineering duties in the VO/Pro Tools room, ensuring smooth and efficient audio recording and editing processes
- Developed strong relationships with audio equipment vendors, purchasing, installing, and maintaining state-of-the-art studio audio gear to support high-quality audio production
- Led and trained the NYC audio team, fostering a positive and constructive work environment, and ensuring the team's professional growth and development
Audio Engineer/Assistant Director
ABC News
09.2004 - 03.2011
- Assisted the director in all aspects of production, ensuring smooth operations and seamless transitions between packages, breaks, and virtual set switcher backgrounds
- Operated and maintained studio equipment, including Grass Valley Series 7000, 360 Systems DigiCart, RTS Telex Matrix Intercom System, Yamaha audio, Image Server, and Profile software
- Patched IFBs and latched hybrid connections, ensuring clear and uninterrupted communication between production staff and on-air talent
- Consistently met deadlines and delivered projects on time, contributing to the overall success of ABC NEWS
Education
BA - Communications, Theatre Arts
Penn State University
Skills
- Event production and project management
- Cross-functional coordination
- Purchasing and procurement
- Performance evaluation
- Staff training and motivation
- Stakeholder communication
- Conflict resolution
- Document management
- Process development
- Quality assurance
Websites
Certification
- Dante Certification Level 1
- Pandemic On-Site Protocol
- OSHA 30-Hour
- QSYS Level 0
Timeline
Supervisor, Technical & Show Operations
Universal Studios
05.2025 - Current
Project Manager, Production
Encore
08.2024 - 04.2025
Event Associate
The Mob Museum, the National Museum of Organized Crime and Law Enforcement
03.2024 - 10.2024
Guest Services Supervisor
Sphere Entertainment Co.
09.2023 - 01.2024
Manager, Production Specialists
Zoom
01.2022 - 02.2023
Learning and Development Lead for ASG at Google/YouTube
Advanced Systems Group, LLC
06.2020 - 10.2021
AV Events Manager for ASG at Google/YouTube
Advanced Systems Group, LLC
10.2017 - 06.2020
Head of Audio, Yahoo! Studios NY
Yahoo
03.2012 - 07.2017
Audio Engineer/Assistant Director
ABC News
09.2004 - 03.2011
BA - Communications, Theatre Arts
Penn State University