JJ James

Seasoned healthcare operations leader and Registered Nurse with 14 years of progressive experience within the dialysis industry, including the last three years directing clinical quality initiatives across multiple sites and states. Known for supporting clinical teams, improving care processes, and collaborating with physicians, administrators, and vendors to keep operations running smoothly and patients well cared for. Proven ability to drive patient-centered, high-quality care while improving clinical outcomes and aligning operations with Medicare Conditions of Coverage. Committed to compassionate leadership, operational excellence, and improving the patient and family experience.

• Recognized as a trusted clinical leader for consistently supporting clinic teams, solving operational challenges, and aligning staff around quality-focused care initiatives.
• Reduced fluid-related hospitalizations across multiple clinics by implementing targeted best practices for fluid management, including staff education, patient engagement strategies, and proactive assessment protocols.
• Improved clinic-wide anemia management outcomes, optimizing treatment protocols and ensuring timely interventions to reduce hemoglobin variability and improve patient quality of life.
• Increased the percentage of patients meeting CMS adequacy standards, leading collaborative performance improvement projects that enhanced care processes, documentation accuracy, and clinical outcomes.
• Played an active role in regulatory preparedness efforts, contributing to successful survey outcomes and maintaining high CMS performance ratings across assigned clinics.

• Registered Nurse – Kansas State Board of Nursing - MultiState License: 133192
• CPR – Basic Life Support
• Certified Dialysis Nurse – American Nephrology Nurses Association
• Certified Virtual Facilitator – Netspeed Learning Solutions