Tessa Everett
New Philadelphia,Ohio
Summary
Results-driven healthcare leader specializing in acute care management and nephrology. Enhanced clinical quality standards and fostered team collaboration to drive continuous improvement initiatives in patient care. Expertise in data analysis and training supports effective patient outcomes.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Strategic Clinical Quality Manager
Fresenius Medical Care NA
, Ohio Region
05.2022 - Current
- Led development of best practices for continuous improvement initiatives, enhancing operational effectiveness across all departments.
- Conducted regular audits to verify compliance with industry standards and regulations, ensuring quality assurance.
- Trained team members on quality control protocols and best practices.
- Collaborated with cross-functional teams to identify and resolve quality issues, fostering a culture of continuous improvement.
- Analyzed data from inspections to identify trends and areas for improvement.
- Facilitated root cause analysis meetings to enhance problem-solving strategies.
- Maintained documentation of quality metrics for reporting and review purposes.
- Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
- Co‑hosted a networking and strategy dinner with Dr. Lester Kirksey, Vice Chairman of Vascular Surgery at Cleveland Clinic, centered on advancing key access management initiatives.
Area Team Leader
Fresenius Medical Care NA
Akron , OH
07.2021 - 05.2022
- Led daily operations for multiple facility teams across diverse locations, ensuring efficient workflow and resource allocation.
- Monitored daily operations for compliance with company policies and procedures, safeguarding organizational standards.
- Implemented quality control measures to maintain high service standards.
- Fostered a collaborative environment through effective communication and support initiatives.
- Maintained open communication channels between team members to facilitate collaboration.
- Organized cross-functional projects from concept through completion.
Clinical Manager
Fresenius Medical Care NA
Akron North, Ohio
04.2015 - 05.2021
- Led clinics to rank among top performers in the area, contributing to a deficiency-free recertification survey.
- Managed daily operations of patient care programs and services.
- Contributed to the development of the de novo clinic, Cuyahoga Falls, which received a deficiency-free initial survey.
- Facilitated successful relocation of Medina clinic, resulting in a deficiency-free relocation survey.
- Collaborated with interdisciplinary team and direct patient care staff to enhance CQS by 25% in less than a year.
Home Care Supervisor
Interim HealthCare
New Philadelphia, Ohio
03.2013 - 04.2015
- Managed caseloads of up to 25 patients, ensuring RNs, LPNs, and HHAs delivered client-centered care in compliance with agency standards.
- Conducted initial assessments, reassessments, and regular evaluations of direct care staff, revising home care service plans based on observations and evaluations.
- Enforced compliance with agency philosophies and state licensing laws, ensuring quality home care services delivered to clients.
Ear/Nose/Throat Specialist
Dr. Adie Tamboli
Dover, Ohio
03.2011 - 03.2013
- Assessed patients for severe allergic reactions to prescribed serum and administered medications to effectively reverse reactions.
- Performed allergy testing on patients, administered subcutaneous and intramuscular injections, and assisted physician with ordering serums from the lab.
- Scheduled follow-up appointments, filed patient charts, and documented patient and insurance information.
Intensive Care Unit
Affinity Medical Center
Massillon, Ohio
09.2011 - 08.2012
- Assessed and monitored critically ill patients in septic, hemorrhagic, hypovolemic, and cardiogenic shock, titrating critical drips to stabilize hemodynamic status.
- Delivered direct nursing care in intensive care unit, performing wound care, IV therapy, and medication administration to support recovery.
- Coordinated ventilator support for critically ill patients, ensuring optimal respiratory management in intensive care unit.
Emergency Department
Genesis HealthCare Systems-Level 3 Trauma Center
Zanesville, Ohio
06.2009 - 07.2012
- Collaborated with Quality Improvement to streamline STEMI process, enhancing door to balloon times.
- Developed clinical competencies and coordinated annual competency validation for staff while serving as relief charge nurse, evaluating staffing needs and floor assignments based on patient acuity and volume.
- Assisted with unit responsibilities including chart reviews, precepting new employees and nursing students, completing QI projects, and serving as Unit Rep on various committees.
Medical/Surgical
Genesis HealthCare Systems-Level 3 Trauma Center
Zanesville, Ohio
05.2008 - 06.2009
- Demonstrated clinical competency and nursing judgment, enhancing quality of patient care through effective teaching and advocacy.
- Directed care team with clear, concise communication, optimizing patient care based on identified needs and nursing staff capabilities while efficiently managing resources.
- Collaborated with patient/family to develop and implement tailored patient care plans addressing developmental, cultural, and age-specific needs.
Education
Bachelors of Science Degree - Nursing
Ohio University
Athens, OH01.2011
Associate Degree of Applied Science - Nursing Technology
Central Ohio Technical College
Newark, OH01.2008
Skills
- Acute care management
- Home health care services
- Physician office operations
- Nephrology expertise
Certification
BLS - Basic Life Support
Accomplishments
Dean's List
Timeline
Strategic Clinical Quality Manager
Fresenius Medical Care NA
05.2022 - Current
Area Team Leader
Fresenius Medical Care NA
07.2021 - 05.2022
Clinical Manager
Fresenius Medical Care NA
04.2015 - 05.2021
Home Care Supervisor
Interim HealthCare
03.2013 - 04.2015
Intensive Care Unit
Affinity Medical Center
09.2011 - 08.2012
Ear/Nose/Throat Specialist
Dr. Adie Tamboli
03.2011 - 03.2013
Emergency Department
Genesis HealthCare Systems-Level 3 Trauma Center
06.2009 - 07.2012
Medical/Surgical
Genesis HealthCare Systems-Level 3 Trauma Center
05.2008 - 06.2009
Bachelors of Science Degree - Nursing
Ohio University
Associate Degree of Applied Science - Nursing Technology
Central Ohio Technical College