Jacqueline Dickieson
Kissimmee,FL
Summary
Highly skilled Post Closer with significant experience in closing high-value real estate transactions, mortgage documentation, and title insurance. Possess strong organizational skills, manage multiple tasks efficiently, and adhere to strict deadlines. Skilled at working in chaotic, high-volume settings with tough objectives. Team-minded, dependable and industrious. Demonstrates consistent success in ensuring all post-closing matters are resolved timely and accurately, resulting in smooth transaction completion and client satisfaction.
Overview
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Post Closer
The Closing City
Kissimmee, FL
11.2024 - Current
- Oversee the post-closing process for completed real estate transactions, ensuring files are accurately finalized and all requirements are satisfied.
- Approve outgoing wires and ensure funds are processed accurately and in accordance with closing requirements.
- Review commitments and closing files to identify outstanding requirements, discrepancies, or potential title issues and communicate directly with closers to resolve them.
- Coordinate communication between closers, recording services, and underwriters, ensuring compliance with title and recording requirements.
- Order and review title bringdowns prior to policy issuance to identify any documents, liens, or other matters recorded between closing and recording.
- Coordinate with closers and underwriters to resolve newly discovered title matters, including obtaining clearance or determining whether items may be addressed as policy exceptions.
- Prepare Scrivener’s Affidavits to correct recording errors and create endorsements to address policy corrections.
- Coordinated recording of closing documents and verified public record accuracy.
- Managed post-closing issues and troubleshot behind-the-scenes matters, facilitating efficient transaction finalization.
Post Closer
Apex Title Services
Orlando, FL
08.2023 - 09.2024
- Reviewed closing documents to ensure accuracy and compliance with state laws, regulations and company policies.
- Reviewed closing documents for accuracy and compliance with regulations.
- Managed timelines to meet or exceed industry standards for post-closing document processing.
- Managed timelines for document submissions and closings to ensure smooth processes.
- Monitored post-closing department performance metrics such as turn times, document delivery dates.
- Performed post-closing checks of mortgage loan documentation.
- Performed quality control checks to ensure all post-closing procedures were followed.
- Maintained accurate records of all post-closing activities.
- Managed the recording of mortgage and loan documents with appropriate government entities.
- Disbursed funds, cut checks, and mailed out documents.
- Assisted customers in resolving post-closing issues or questions regarding their transactions.
- Addressed and resolved post-closing inquiries from borrowers and lenders promptly.
- Maintained a database of post-closing documentation for easy retrieval and compliance.
- Identified opportunities for process improvements within the department by working closely with management staff and other operational areas.
- Analyzed workflow processes in order to identify potential problems before they occur.
- Verified title insurance policies were issued in accordance with loan requirements.
- Reviewed records for accuracy and completeness to maximize compliance and prevent errors.
- Organized files and maintained records of completed closings for future reference.
- Performed various administrative tasks including filing, scanning, faxing, copying.
- Ensured the confidentiality and security of all financial information and documents.
- Researched complex requests using multiple resources in order to provide accurate information.
- Addressed and resolved post-closing inquiries from borrowers and lenders promptly.
Post Closer
Artesian Title
Orlando, FL
07.2021 - 07.2023
- Warehoused all closed files, and ensured buyers, sellers and lenders all received appropriate documents in a timely manner
- Processed and mailed checks for HOA fees, HOI fees, credit payments, and agent commissions, ensuring timely disbursement.
- Filed necessary documents in public record to ensure compliance.
- Created policy requests for underwriters when time for policy completion.
- Developed endorsements for policy correction requests to facilitate accurate documentation.
- Distributed completed policies and underwriter remittance checks to relevant parties for record-keeping.
- Completed payments to Simplifile for all recorded documents.
Education
Associates Of Applied Sciences In Culinary Arts - Culinary Arts
Orlando Culinary Academy
Orlando, FL 08.2004 - 09.2005
Skills
- Post-closing compliance
- Document review
- Compliance verification
- Disbursement processing
- Funds disbursement application
- Quality control measures
- Process improvement
- Analytical skills
- Problem solving
- Time management
- Task prioritization
- Attention to detail
- Documentation management
- Record keeping
- Spreadsheet tracking
- Customer service
- Customer service and assistance
- Effective communication
- Excellent communication
- Active listening
- Teamwork
- Multitasking
- Critical thinking
- Reliability
- Continuous improvement
- Adobe, Word, and Excel expertise
- Reliability
- Time management abilities
Certification
- Certified Notary Public for the State of Florida
Timeline
Post Closer
The Closing City
11.2024 - Current
Post Closer
Apex Title Services
08.2023 - 09.2024
Post Closer
Artesian Title
07.2021 - 07.2023
Associates Of Applied Sciences In Culinary Arts - Culinary Arts
Orlando Culinary Academy
08.2004 - 09.2005