Jennifer Coronilla
North Chesterfield
Summary
Offering reliable and dedicated approach to patient care and medical support, eager to learn and grow in dynamic healthcare setting. Conducts administrative and clinical tasks effectively, with focus on patient interaction and medical documentation. Ready to use and develop clinical and administrative skills in any role.
Overview
3
3
years of professional experience
Work History
Family Care Specialist
Ronald McDonald House Charities of Richmond
10.2024 - Current
- Advocated for clients, ensuring their voices were heard and needs met during interactions with external agencies or service providers.
- Assisted families in crisis situations, providing immediate support, resources, and referrals as needed.
- Developed strong rapport with clients by displaying empathy, active listening skills, and cultural sensitivity.
- Used first-hand knowledge and clinical expertise to advocate - not advise - for families in our care.
- Collaborated with leadership to devise initiatives for improving staff satisfaction, retention and morale.
Nationally Registered Medical Assistant
HCA Healthcare Inc.
01.2024 - 10.2024
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Effectively managed high-stress situations during emergencies by providing prompt assistance to healthcare providers and maintaining a calm demeanor.
- Obtained patients vitals, medical history, medication information, symptoms, and allergies.
- Performed phlebotomy, injections, and other clinical tasks with precision, adhering to strict infection control protocols.
- Managed inventory levels for medical supplies to maintain optimal stock while reducing waste and unnecessary expenses.
- Demonstrated adaptability in handling various clerical tasks such as filing paperwork, processing payments, and updating patient records in electronic health systems.
Lead Medical Assistant
AnyLabTestNow!
05.2022 - 12.2023
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures.
- Maintained a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
Education
High School Diploma -
Meadowbrook High School
Chesterfield, VA04-2022
Certificate - Medical Assisting
Chesterfield Technical Center
Chesterfield04-2022
Skills
- Medical office administration
- Familiar with staff oversight and inventory management
- Diagnostic testing and specimen collection
- Patient care coordination and conflict resolution skills
- Adherences to OSHA & Infection control procedures
- EMR / EHR
- CPR BLS
- Clinical procedures - Suture/staple removal EKG EEG, wound care and medication administration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Family Care Specialist
Ronald McDonald House Charities of Richmond
10.2024 - Current
Nationally Registered Medical Assistant
HCA Healthcare Inc.
01.2024 - 10.2024
Lead Medical Assistant
AnyLabTestNow!
05.2022 - 12.2023
High School Diploma -
Meadowbrook High School
Certificate - Medical Assisting
Chesterfield Technical Center
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