Summary
Overview
Work History
Education
Skills
Certification
Attributes
Timeline
Generic

Jeremy Mota

Lucama,North Carolina

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge, Energetic and highly motivated individual, dedicated to incorporating creativity and vision in a professional work environment. Motivated to provide great customer service through dedication and customer interactions

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Representative

Mid Wireless LLC
Goldsboro, NC
12.2020 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Provided technical support for customers using the company's products or services.
  • Researched competitors' products, prices, and sales techniques.
  • Identified opportunities for cross-selling additional products and services.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Adhered to established policies and procedures when handling customer accounts.
  • Reviewed monthly performance against targets set by management team.
  • Recommended changes in products and services based on customer feedback.
  • Developed key customer relationships to increase sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Negotiated deals and handled complaints or objections.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Trained new hires to optimize profitability.
  • Operated register handled cash and processed credit card transactions.

Sales Associate

COACH
Smithfield, North Carolina
01.2018 - 12.2020
  • Ensure that each customer received outstanding service
  • Communicate with the customer to understand their needs and wants to provide them with the right product
  • Customer service by providing a friendly environment
  • Assisted in floor moves, merchandising, display maintenance, and housekeeping needs
  • Aided customers in locating requested merchandise
  • Communicated customer requests to management, resulting in more efficient and comprehensive service
  • Assisted in ringing up sales at registers and packaging items
  • Assisted in training new Associates, ensuring they get optimal training when they are on the floor with me both on the sales floor and stockroom

Sales Associate/Cashier

Banana Republic
Smithfield, North Carolina
01.2017 - 01.2018
  • Ensure that each customers received outstanding customer service
  • Assisted in floor moves, merchandising, display maintenance, and housekeeping needs
  • Translated for Spanish-Speaking consumers to ensure that there were no misunderstandings
  • Unload and restock zones in the store
  • Assisted in ringing up sales at the registers
  • Interact with the customer to pursue them into getting a BR Card with us
  • Ensure that online order were processed and shipped correctly and on time
  • Help order items from our online inventory for the customer, incase the item wasn't in stock

Cashier

Klint's Korner
Lucama, North Carolina
01.2016 - 01.2017
  • Stimulated productivity by working independently and as a team member
  • Executed procedures effectively as directed by management, resulting in reaching common goals and increasing employee morale
  • Effectively communicated with consumers to ensure satisfaction
  • Translated for Spanish-speaking consumers to ensure that there were no misunderstandings

Education

Nation Career Readiness Certificate -

State Of North Carolina
North Carolina
04.2017

High School Diploma -

James B.Hunt High School
Wilson, North Carolina

Skills

  • Customer service
  • Ability to work with diverse groups
  • Well-versed in various areas
  • Confident verbal communication
  • Bilingual (Spanish/English)
  • Performance Improvement
  • Customer Relationship Building
  • Closing sales
  • Exceeds sales goals
  • Upselling and Cross Selling
  • Closing Techniques
  • Staff Training

Certification

Nation Career Readiness Certificate, North Carolina, 04/26/17, Silver Certificate

Attributes

  • Integrity
  • Motivation
  • Personal Drive
  • Trustworthiness
  • Practical Common Sense
  • Open to Challenges
  • Seek New Experiences
  • Energetic
  • Personable Demeanor

Timeline

Sales Representative

Mid Wireless LLC
12.2020 - Current

Sales Associate

COACH
01.2018 - 12.2020

Sales Associate/Cashier

Banana Republic
01.2017 - 01.2018

Cashier

Klint's Korner
01.2016 - 01.2017

Nation Career Readiness Certificate -

State Of North Carolina

High School Diploma -

James B.Hunt High School

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Jeremy Mota