Jamal Abbas

• Reviewed and processed hundreds of indirect auto loan contracts weekly, ensuring accuracy in terms, rates, vehicle details, and signatures.
• Collaborated directly with lending partners to ensure loans met approval conditions and were funded on time.
• Utilized platforms including Dealertrack, RouteOne, and internal DMS systems to submit applications, upload documents, and resolve funding errors.
• Acted as a liaison between the dealership and banking institutions, addressing discrepancies in deal terms and customer account issues.
• Performed basic calculations for loan amounts financed and contract verification prior to funding.
• Ensured underwriting exceptions were escalated and cleared with banks prior to submitting contracts.
• Maintained organized records and ensured funding reconciliations were completed daily.

Key Tools: Dealertrack, RouteOne, Microsoft Excel, Outlook, Word, DMS Systems

• Wrote requirements (Functional - Verification) using MindMaps.
• Tested Mobile Automation.
• Tested software applications.
• Designed and executed test scripts.
• Collaborated with developers to ensure bugs were fixed and to reproduce and isolate problems.
• Implemented testing goals and strategies.

• Wrote Automation test scripts using Eclipse, Appium, Cucumber and JUnit Mobile Automation Testing
• Mobile testing
• Created and maintained test environments, and install builds
• Worked with developers to ensure bugs are fixed
• Worked closely with developers to reproduce and isolate problems
• Worked with QA Leaders and team members to develop test cases, validate accuracy and integrity of results, and successfully implement tested software
• Created, modified, implemented and executed automated and manual test cases for extensions to existing and newly developed applications
• Implemented testing goals and strategies

• Tested software applications.
• Designed and executed test scripts.
• Followed testing standards to identify, trace, track, and report bugs.

• Tested, coded, and documented changes for enhancements and new functionality of software programs.
• Participated in peer reviews.
• Collaborated and assisted with designing methods