Jeovany Aviles
Chicago,IL
Summary
Driven by a results-focused approach, I leveraged team collaboration and effective communication at XSport Fitness to enhance client satisfaction and retention. My leadership in developing comprehensive wellness programs and innovative marketing strategies significantly boosted membership sales. With a blend of interpersonal skills and a commitment to professional growth, I excel in fostering positive relationships and achieving organizational goals. Notable experience in sales and staff oversight.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fitness Manager
XSport Fitness
2022.06 - 2024.05
- Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Conducted regular performance evaluations for staff, providing constructive feedback and opportunities for professional growth.
- Organized special events such as charity runs and fitness challenges, increasing community engagement and brand visibility.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Met or exceeded monthly revenue and training goals.
- Provided individualized fitness assessments, program designs and nutrition counseling services.
Produce Clerk/Deli Team Lead
Mariano's Fresh Market
2019.05 - 2022.05
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Utilized strong communication skills to resolve customer complaints promptly, maintaining positive relationships.
- Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.
- Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Increased revenue through upselling techniques that highlighted premium product options available within the department.
Education
High School Diploma -
Amundsen High School
Chicago, IL06.2019
Skills
- Company standards enforcement
- Team Collaboration
- Effective Communication
- Scheduling Management
- Recruiting and interviewing
- Employee performance assessment
- Telephone Etiquette
- Meeting participation
- Verbal and written communication
- Professionalism
- Interpersonal Communication
- Cultural Sensitivity
Accomplishments
- Achieved increased personal training revenue through effectively helping with client retention and high rate of client onboarding.
- Supervised team of numerous staff members.
- Collaborated with team of General Manager, Assistant General Manager, and Operation Manager in the development of profitable sales margins and revenue.
Certification
- Certified Personal Trainer, ISSA - 2 Years
- CPR Certified, ISSA - 2 Years
Timeline
Fitness Manager
XSport Fitness
2022.06 - 2024.05
Produce Clerk/Deli Team Lead
Mariano's Fresh Market
2019.05 - 2022.05
High School Diploma -
Amundsen High School
- Certified Personal Trainer, ISSA - 2 Years
- CPR Certified, ISSA - 2 Years
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