Alexandra Cornelia
Charlotte,NC
Summary
Driven professional with a track record of enhancing operational efficiency and achieving high levels of customer satisfaction. Proficient in Microsoft Office and logistics support, demonstrating exceptional multitasking abilities and interpersonal skills. Recognized for delivering outstanding customer service through effective communication and in-depth product knowledge in dynamic environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Abercrombie & Fitch
Charlotte, NC
10.2024 - Current
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled checking out customers quickly and accurately.
Account Coordinator
Nolan Transportation Group, LLC
Charlotte, NC
02.2022 - 05.2023
- Managed daily operations for corporate clients using various transportation methods.
- Coordinated inbound and outbound shipments for assigned clients efficiently.
- Achieved customer satisfaction by delivering quick and friendly responses.
- Resolved issues with both operators and clients when problems arose.
- Advised on modes of transport, routing strategies, and carrier selections to fulfill client requirements.
Receptionist
Smile Charlotte DDS
Charlotte, NC
08.2020 - 10.2021
- Checked in patients in an efficient and friendly manner.
- Scheduled routine and follow-up appointments for patients.
- Facilitated communication among referrals and other practices to guarantee optimal treatment.
- Completed administrative duties ensuring accurate updates.
- Processed patient payments.
- Informed patients about their insurance coverage options as needed.
- Recorded and updated patient data to track progress throughout treatment.
Education
Associate - Nursing
Community College of Allegheny County
Pittsburgh, PASkills
- Detail-Oriented
- Excellent people skills
- Microsoft Office
- Multitasking
- Goal-oriented
- Time management
- Logistics support
Timeline
Sales Associate
Abercrombie & Fitch
10.2024 - Current
Account Coordinator
Nolan Transportation Group, LLC
02.2022 - 05.2023
Receptionist
Smile Charlotte DDS
08.2020 - 10.2021
Associate - Nursing
Community College of Allegheny County