Summary
Overview
Work History
Education
Skills
Major Accomplishment
Languages
Timeline
Generic

JJM Accessories LLC Jose Perez

MIAMI,FL

Summary

Talented professional with a solid academic foundation on: Accounting, Business Administration, Marketing, Advertising and Advanced Computer skills, adept in quickly learning new technology and applications. Excellent with detail and follow through, communications and organizational skills, as well as a customer services and strong work ethic. Language Spanish, English & Portuguese. Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

22
22
years of professional experience

Work History

Parts Manager

Ocean Mazda Of West Kendall
2023.05 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Ordered parts for customers, repair shops, and service departments .
  • Supervised and trained staff on product knowledge and customer service.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Parts Counter Specialist

Kendall Lakes Automotive
2021.04 - 2023.04
  • Coordinated daily ordering and receiving of parts, ensuring on-time delivery and accuracy
  • Maintained Inventory in Maintenance Software System, reducing parts wastes by 25%
  • Established and maintained strong relationship with outside vendors
  • Collaborate with Service Manager to fulfill parts needs
  • Ensure proper pricing of all parts./ Tracks parts ordered received time
  • Assisted the Parts Manager in day-to-day Administrative reports and close the month, operation and managed the parts department
  • Parts Specialist on Sales Dodge, Chrysler, Jeep & RAM – Retail & Wholesale
  • Work directly with sales managers and representatives to implement the customer service portion of operations
  • Receiving and processing all fax and email messages
  • Provide a high level of customer service by developing and maintaining a strong relationship with customers' front-line personnel
  • Make and Place Parts Order
  • Knowledge of ADP, Word, Excel, etc.

IT Technician Assistant

IT Genesis
2001.10 - 2015.12
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and Printers.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed and configured operating systems and applications.
  • Installed, configured and maintained computer systems and network connections.
  • Configured and tested new software and hardware.

Education

Computer Science (BS) -

SNHU – SOUTHERN NEW HAMPSHIRE UNIVERSITY
MIAMI, FL
11.2023

Digital Media /Multimedia Design /Graphic Design. -

TEC THE ENGLISH CENTER
MIAMI, FL
01.2020

Accounting I, II, III, Advance -

CORAL GABLES HIGH SCHOOL
MIAMI, FL
01.2001

PC Computer programming, Data Processing & Computer Repairs -

TECHNICIAN 2000
MIAMI, FL
01.1997

Skills

  • Microsoft Office 2010-2013- 2016 & 2019. / Programs: AS/400, ADP System , Reynolds & Reynolds, DealerTrack.
  • Inventory Management
  • Coordinating Paperwork
  • Customer Service
  • Invoice Processing
  • QuickBooks Premier Plus - Microsoft Exchange 2007 – 2013
  • Microsoft Server 2008 – 2012 & Windows 7,8,8.1 and 10 Professional.

Major Accomplishment

  • KENDALL LAKES AUTOMOTIVE, MIAMI, FL, Parts Counter Specialist, 04/2021, 04/2023, Retail, Wholesales & Customer ServiceCoordinated daily ordering and receiving of parts, ensuring on-time delivery and accuracy.Maintained Inventory in Maintenance Software System, reducing parts wastes by 25%.Established and maintained strong relationship with outside vendors.Collaborate with Service Manager to fulfill parts needs.Ensure proper pricing of all parts./ Tracks parts ordered received time.Assisted the Parts Manager in day-to-day Administrative reports and close the month, operation and managed the parts department.Parts Specialist on Sales Dodge, Chrysler, Jeep & RAM – Retail & Wholesale.Work directly with sales managers and representatives to implement the customer service portion of operations. Receiving and processing all fax and email messages.Provide a high level of customer service by developing and maintaining a strong relationship with customers' front-line personnel.Make and Place Parts Order. Knowledge of ADP, Word, Excel, etc.
  • DEEL SALES LLC, MIAMI, FL, Office Clerical, Bookkeeping, Parts Specialist, 09/2015, 04/2021, Wholesales & Customer ServiceAssist the Comptroller: Financial Statements, Reports, Payables, Receivables, IRS Taxes.Create a Scan Data base on all Deal and Documents for the company.Parts Specialist on Sales Volvo & VW. – Retail & Wholesale.Negotiate prices with vendors and suppliers.Assist the Parts Manager handled the tasks of analyzing sales, expenses, and inventory monthly to archive goals and profit. Analyzes department operations and storage layout and revises as needs for maximum effectiveness.Work directly with sales managers and representatives to implement the customer service portion of operations.Make and Place Parts Order. Help Accounting Dpte., knowledge of Word, Excel, etc.

Languages

English
Professional Working
Spanish
Native or Bilingual
Portuguese
Professional Working

Timeline

Parts Manager

Ocean Mazda Of West Kendall
2023.05 - Current

Parts Counter Specialist

Kendall Lakes Automotive
2021.04 - 2023.04

IT Technician Assistant

IT Genesis
2001.10 - 2015.12

Computer Science (BS) -

SNHU – SOUTHERN NEW HAMPSHIRE UNIVERSITY

Digital Media /Multimedia Design /Graphic Design. -

TEC THE ENGLISH CENTER

Accounting I, II, III, Advance -

CORAL GABLES HIGH SCHOOL

PC Computer programming, Data Processing & Computer Repairs -

TECHNICIAN 2000
JJM Accessories LLC Jose Perez