Jose Perez
MIAMI,FL
Summary
A versatile professional with accounting, business, marketing, and technology expertise. Quick learner with strong attention to detail, communication, and organizational skills. Customer-focused and hardworking. Being multilingual demonstrates versatility and ability to communicate with other clients of different nationalities. Experienced parts manager known for boosting productivity and efficiency and reducing costs—an excellent motivator and planner with a deep knowledge of parts and vendors.
Overview
3
3
years of professional experience
Work History
Parts Manager
Ocean Mazda Of West Kendall
05.2023 - 08.2024
- Reorganized the parts department to improve efficiency and stay current with industry trends.
- Managed inventory and handled orders for various customers and departments.
- Developed new protocols for better inventory control and easier part identification.
- Established relationships with cost-effective vendors, reducing costs and negotiating better terms.
- Increased sales in wholesale, retail, and back counter operations.
- Manage Budgets and lead teams to successful outcomes.
- Leading and delivering technology projects.
- Managed approximately 60 incoming calls and emails per day from customers.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through ordering.
Parts Counter Specialist
Kendall Lakes Automotive
04.2021 - 04.2023
- Maintained inventory in the Maintenance Software System, reducing parts waste by 25%.
- Built and maintained strong vendor relationships.
- Assisted the Parts Manager with administrative tasks, monthly operations, and department management.
- Specialized in retail and wholesale parts.
- Proficient in ADP, Word, Excel, etc.
- Provided exceptional customer service, addressing issues promptly and professionally to maintain customer loyalty.
- Established strong relationships with vendors, negotiating favorable pricing and delivery terms.
Education
Computer Science (BS) -
SNHU – SOUTHERN NEW HAMPSHIRE UNIVERSITY
MIAMI, FL03.2029
Digital Media /Multimedia Design /Graphic Design. -
TEC THE ENGLISH CENTER
MIAMI, FL07.2020
Accounting I, II, III, Advance -
CORAL GABLES HIGH SCHOOL
MIAMI, FL07.2021
Skills
- Microsoft Office 2010-2013- 2016 & 2019
- Programs: AS/400, ADP System, Reynolds & Reynolds, DealerTrack
- QuickBooks - Microsoft Exchange 2007 – 2013
- Microsoft Server 2008 – 2012 & Windows 7,8,81, 10 and 11 Professional
- Customer Service
- Invoice Processing
- Inventory Management
- Ordering parts
- Vendor Relations
- Purchasing strategies
Majoraccomplishment
- Reduced parts waste by 25% at Kendall Lakes Automotive through a new inventory management system, enhancing efficiency and cutting costs
Timeline
Parts Manager
Ocean Mazda Of West Kendall
05.2023 - 08.2024
Parts Counter Specialist
Kendall Lakes Automotive
04.2021 - 04.2023
Computer Science (BS) -
SNHU – SOUTHERN NEW HAMPSHIRE UNIVERSITY
Digital Media /Multimedia Design /Graphic Design. -
TEC THE ENGLISH CENTER
Accounting I, II, III, Advance -
CORAL GABLES HIGH SCHOOL
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