J.Keith Branscum Jr. MHL

• Contacted patients after insurance was calculated to obtain payments
• Monitored flags and resolved urgent items with accuracy and efficiency
• Worked with outside entities to resolve issues with billing, claims, and payments
• Utilized computer programs to create invoices, letters, and other documents
• Electronically submitted secondary claims according to corporate compliance guidelines
• Entered client details and updated status in the system for interdepartmental access and review
• Maintained Performance Goals
• Worked with outside entities to resolve issues with billing, claims, and payments
• Worked with outside entities to resolve issues with billing, claims and payments
• Utilized computer programs to create invoices, letters and other documents

Full-time Studen during the surge of the COVID Pandemic

• Reviewed initial financial aid applications for accuracy and compliance with reporting standards
• Assisted financial aid office with adult geared degree programs.
• Communicated with prospective students to illustrate available financial aid opportunities
• Processed federal financial aid verifications per Federal Educational Rights and Privacy Act (FERPA) rules and regulations

• Maintained energy and enthusiasm in a fast-paced environment.
• Completed paperwork, recognizing discrepancies and promptly addressing them for resolution.
• Organized and detail-oriented with a strong work ethic
• Applied effective time management techniques to meet tight deadlines
• Skilled at working independently and collaboratively in a team environment

• Regulated and Audited inventory weekly
• Educated customers on promotional options, sales policies, and methods for obtaining desired results from company offerings
• Contributed to event marketing, sales, and brand promotion
• Developed, and maintained, personal and business accounts.
• Performed Stock audits
• Maintained Operations Initiatives.

• Compiled training materials for new employees and tracked skill development.
• Motivated and trained employees to maximize team productivity.
• Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
• Managed internal operational standards and productivity targets.
• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Increased profit by streamlining operations cost
• Directed initiatives to improve our work environment, company culture, and overall business strategies.
• Analyzed department metrics and performance and reported findings to management.
• Promptly corresponded with applicants and coordinated and conducted interviews.