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CompTIA A+ certified Field Service Technician with extensive experience working independently in mobile, route-based environments across Southern California. Skilled in hardware troubleshooting, device setup, and customer support. Known for reliability, time management, and delivering high-quality on-site service. Seeking a Field Service or IT Deployment role involving travel, installations, and technical support.

Results-driven IT Support Specialist with proven expertise in technical troubleshooting, incident resolution, and end-user support across diverse environments. Adept at diagnosing and resolving hardware, software, and network-related issues, ensuring optimal system performance and minimal downtime.
Recognized for strong analytical thinking, problem-solving abilities, and a commitment to customer satisfaction. Demonstrates consistent success in enhancing system functionality, managing support tickets, and delivering timely, effective solutions.
Skilled in remote support, software maintenance, and technical documentation, with a robust understanding of IT service management (ITSM) best practices. A dependable, collaborative team player with the ability to adapt quickly in fast-paced, evolving IT environments.

Results-driven IT Support Technician with hands-on experience delivering end-user support across devices and small-to-medium network environments within education and laboratory settings. CompTIA A+, Security+, and Microsoft Azure Fundamentals certified, with ongoing pursuit of CCNA to deepen networking expertise. Proficient in Windows client and server administration, Active Directory management, system imaging and deployment using KACE, and ticketing platforms such as Zendesk. Demonstrates solid foundational knowledge of networking concepts, including Cisco routers and switches, DHCP, and DNS. Recognized for combining strong technical troubleshooting abilities with exceptional customer service skills developed through high-volume, client-facing roles. Flexible and dependable, with a willingness to relocate across Canada and support shift-based operations.

An experienced Data Center technician with a background in system administration and cloud technologies. Holds certifications including RHCSA, CompTIA A+, Network+, Security+, Microsoft Azure Fundamentals, and OSHA 10-hour training. Demonstrates a strong aptitude for troubleshooting, automation, and management of IT infrastructure. Recognized as a reliable team leader and collaborator, consistently mindful of safety compliance. Skilled in the installation of IT hardware, as well as patching, terminating, and organizing copper and fiber optic cables to improve cable management and system reliability, pursuing a technician position at CBRE/Direct Line to apply technical expertise and contribute to organizational objectives.

Jordan Kearney-Gibbs

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Operations Associate

Marketing Coordinator

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Bachelor of Science - Cybersecurity & Information Assurance

BBA - Marketing

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Operations Associate

Marketing Coordinator

Bachelor of Science - Cybersecurity & Information Assurance

BBA - Marketing

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