Beauty Chigwaza
McKinney,TX
Summary
Dynamic professional with a proven track record at Amazon, adept in financial acumen and customer service. Excelled in converting shoppers into customers and boosting retention through exceptional care and innovative solutions. Skilled in multitasking and adaptability, consistently achieving company sales goals and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Representative
Palm 2 Palm Senior Care Giving
06.2023 - 09.2024
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Customer Service Representative
Rosewell Senior Care LLC
05.2021 - 02.2023
- Responded to customer requests for products, services, and company information.
- Investigated and resolved accounting, service and delivery concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Educated customers about billing, payment processing and support policies and procedures.
- Trained new personnel regarding company operations, policies and services.
Education
Bachelors of Marketing - Marketing Management
Midlands State University
Harare, Zimbabwe11-2019
Advanced Diploma in Business Studies - Business
Chinoyi University
Chinoyi, Zimbabwe04-2016
Skills
- Financial Acumen
- Claims analysis
- Customer Service
- Data Entry
- Client Interviews
- Decision-Making
- Adaptability and Flexibility
- Analytical Skills
- Detail orientation
- Task Prioritization
- Multitasking
Timeline
Sales Representative
Palm 2 Palm Senior Care Giving
06.2023 - 09.2024
Customer Service Representative
Rosewell Senior Care LLC
05.2021 - 02.2023
Bachelors of Marketing - Marketing Management
Midlands State University
Advanced Diploma in Business Studies - Business
Chinoyi University
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