Dynamic professional with a proven track record at Harps Foods, excelling in freight optimization and streamlining organization. Demonstrated ability to lead with collaborative leadership and clear interpersonal communication, significantly enhancing team efficiency and customer satisfaction. Expert in precise documentation and storage system management, committed to continuous improvement and operational excellence.
Overview
9
9
years of professional experience
Work History
Wait Staff Member
little Italy
Hot Springs National Park, AR
11.2024 - Current
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Delivered food items to customers at their tables in a friendly, courteous manner.
Closing Deli
Harps foods, Grocery Store
Hot Springs National Park, AR
06.2022 - 06.2024
Delegated work to staff, setting priorities and goals.
Maximized profits by controlling labor costs, waste reduction, and portion control initiatives.
Maintained cleanliness of work area throughout shift.
Prepared sandwiches, salads, and other hot and cold items as requested by customers.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Freight Manger
Dollar Tree Distribution Center
Forest Hill, TX
08.2015 - 02.2024
Monitored inventory levels, placed orders and maintained records of incoming and outgoing shipments.
Resolved customer service issues related to deliveries, invoices or product quality concerns.
Implemented on-the-job training activities to cross-train employees on various tasks.