Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jlatu Pari

Santa Clarita,CA

Summary

I am an excellent team player and very willing to learn and develop additional skills. With five years of experience in retail and customer service, I am equipped to handle new and challenging situations while maintaining a high leval of professionalism. I love talking to people and problem solving. I am a well-rounded person and a perfect candidate for this position.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Airline Ticket Agent

Delta Air Lines, Inc
11.2022 - 05.2023
  • Provided passengers with up-to-date flight information, managing expectations during delays or cancellations.
  • Supported colleagues in handling complex transactions and escalated customer concerns effectively.
  • Streamlined check-in process for faster boarding and improved passenger experience.
  • Handled baggage check-in efficiently, reducing wait times for passengers at the airport counter.
  • Implemented company policies consistently, promoting a fair and transparent approach to ticket pricing and availability management.

Front Desk Receptionist

Bartell Music Academy
06.2022 - 09.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings using reservation software, reducing conflicts or double-bookings.

Barista

Starbucks
06.2019 - 07.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

Northwest School of Phlebotomy
Spokane, WA
08-2022

High School Diploma -

Lighthouse Christian Academy
Santa Clarita, CA
06-2019

Skills

  • Reservation systems
  • Baggage handling
  • Travel documentation
  • Vital signs (eg blood pressure)
  • 10 key typing
  • Front desk

Certification

Certified Medical Assistant Phlebotomist

Timeline

Airline Ticket Agent

Delta Air Lines, Inc
11.2022 - 05.2023

Front Desk Receptionist

Bartell Music Academy
06.2022 - 09.2022

Barista

Starbucks
06.2019 - 07.2020

Northwest School of Phlebotomy

High School Diploma -

Lighthouse Christian Academy
Jlatu Pari