J'Lynn Borter
Newberry,IN
Summary
Dependable Vet Tech skillful in handling animals over 50 pounds. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments. Well-versed in Surgery and client care.
Overview
8
8
years of professional experience
Work History
Office Manager/Vet Technician
Bloomfield Vet Clinic (Bloomington Office)
Bloomington, IN
01.2018 - 01.2020
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Assisted senior staff with blood analyses and physical assessments.
- Implanted subcutaneous identification microchips into animals.
- Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services and company information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Vet Technician/Surgery Assistant
Bloomfield Vet Clinic
Bloomfield, IN
01.2012 - 01.2018
- Provided scrubbing surgical assistance and support to surgeons during surgery procedures.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
- Sterilized instruments and equipment for specific procedures and arranged for surgeons.
- Maintained documentation of post-operative instrument reconciliations and protocols for quality care.
- Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Education
High School Diploma -
North Daviess High School
Elnora, IN2013
Skills
- Office Management
- Assisted in 500 Spay and Neuter Surgery's
- Assisted in 150 Dentals
- Assisted in 250 Tumor Removals
- Team Management
- Client Correspondence
- Animal Vaccinations
- Anesthesia Administration
- Bathing and Nail Clipping
- Wound Dressing and Suturing
- Euthanasia Assistance
- Post-Surgical Monitoring
Timeline
Office Manager/Vet Technician
Bloomfield Vet Clinic (Bloomington Office)
01.2018 - 01.2020
Vet Technician/Surgery Assistant
Bloomfield Vet Clinic
01.2012 - 01.2018
High School Diploma -
North Daviess High School
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