Jlynn Carter
Oakland,CA
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
4
4
years of professional experience
Work History
Caregiver
Freedom Care
Oakland, CA
01.2021 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Medical Assistant
Renown Regional Medical Center
Reno, NV
01.2023 - 10.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Assistant Manager
JCPenney
Reno , NV
01.2022 - 01.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
Support Staff Member
Volunteers of America of Reno
Reno, NV
01.2022 - 01.2023
- Provided crisis intervention and advocacy services to survivors of domestic violence, sexual assault, and stalking.
- Assisted clients in understanding their rights under the law and how to access resources available within the community.
- Collaborated with local law enforcement to ensure that victims were safe during emergency situations.
- Provided referrals to appropriate social service agencies for additional assistance or support services needed by survivors.
- Supported families in developing plans for long-term safety after leaving an abusive relationship.
Education
High School Diploma -
Innovations High School Washoe County
Reno, NV08-2022
Skills
- Employee Scheduling
- Employee Performance Evaluations
- Task Delegation
- Retail sales customer service
- Recruiting and interviewing
- Sales monitoring
- Team motivation
References
References available upon request.
Timeline
Medical Assistant
Renown Regional Medical Center
01.2023 - 10.2024
Assistant Manager
JCPenney
01.2022 - 01.2023
Support Staff Member
Volunteers of America of Reno
01.2022 - 01.2023
Caregiver
Freedom Care
01.2021 - Current
High School Diploma -
Innovations High School Washoe County